Error when changing user permission from read only to user.

Error when changing user permission from read only to user.

Hi there,

Ive tried to change one of my users to be able to edit, however i kept getting the error user license exceed. 



      • Sticky Posts

      • Tip: How to print the Gantt View

        Though we move from the traditional project management system (using papers) to an online project management system, we still prefer to have a printed copy of the activities/tasks that are to be done in the project. This way, we can carry the to-do lists with us for the meetings and refer when we are offline. The print option, available at the right side of the page, allows the users to print the project information across all the modules. However, this option failed to print all the tasks & milestones
      • Project Management via Emails in Zoho Projects

        We write mails to communicate. In Zoho Projects, we can write mails to collaborate. Yes, Zoho Projects supports Email based project management. The mails that you send turn into tasks, bugs, project comments, forum replies, etc. The following are some of the frequently asked questions that might be of some help to you. What are the pre-requisites to manage my projects through Emails? You need to have a personal / business mail ID that is registered and confirmed with accounts.zoho.com To learn more
      • Four types of task dependencies

        "Nothing is particularly hard if you divide it into small jobs."                                                                                                                  - Henry Ford Projects, small or large, are driven by simple work units called tasks. Monitoring standalone tasks might look simple but as the workflow becomes elaborate, tasks may start relying on one another. In project management, this relationship between tasks is termed as "Task Dependencies". Dependency between tasks arise
      • Task and Project numbering

        Zoho Projects now generates a unique number for each project, task, and issue added. The auto-generated ID is a combination of a prefix and a number which is assigned by Zoho Projects. The unique IDs for projects, tasks, and issues will be useful to track, identify, and search easily. You can modify the settings to enable or disable the Project and Task IDs.  Learn more on how to modify Prefix & ID settings for projects and tasks. Issue IDs cannot be disabled, only its prefix can be changed (tasks
      • Task Inline Editing Enhancement

        Hi All, Today, we have made an enhancement in task inline editing. In 4.0, task edit is moved in a single screen in a pop-up. We designed this in-order to make the task edit across the product to be the same. Let it be in Feeds, Tasks & My Tasks tab, Calendar & My Calendar tab, a click on the task title will open the popup and user can edit the values. Customers pointed us the inline editing was very useful to them & how much they miss that in 4.0. Based on the feedback, we have rolled out this enhancement.

        • Recent Topics

        • Introducing the New SalesIQ Live Chat Widget: Twice as Fast, Fully Optimized for Engagement!

          Hello everyone! To celebrate our 10-year milestone, we're thrilled to unveil the new and improved SalesIQ Live Chat Widget! Redesigned at both the User Interface and performance levels, this enhanced widget is not only optimized but also 2X faster than
        • CASE Module - email function

          HI there, I dont know if this has been asked or answered before as i couldnt find it on the forums. Issue: when a new case is raised, it goes under case tab and everything is captured. Then how do i send emails to the client who raised case with the details
        • Anyway to exit script ?

          Is there a way to prmaturarly submit a form and exit a script if loginuserID is equal to admiuserID ?
        • Passing Information from ZohoCRM to ZohoCreator

          I've got a use case where I'm attempting to use a button within ZohoCRM to pull a list of options into buttons on creator when page is loaded. I'm pretty well versed in Deluge, but I'm having a difficult time trying to understand how to dynamically place
        • How do I connect a Google Cloud Project as a Custom Service

          How can I connect a Google Cloud project as a custom service to ZohoCRM? I need to pull YouTube Analytics data into CRM, but I cannot use the included YouTube service as it does not have the scopes I need. Therefore, I need to create a custom service.
        • Member Portal with Subscriptions

          We are a subscription box business using Zoho One.  How do our members login to make changes to their subscriptions, contact details, etc.  Is there a portal?  If not, what should we do to create one?  Also, we must be able to customize the portal with tabs and custom fields.  Finally, we need form and survey information to show up in the portal with some items editable and others read only.  I really need this information soon.  Thank you! Paige
        • How to select alternate invoice email notification template

          When we reissue an invoice, we want to send a different notification email. I am able to set up the alternate email body using Email Notifications/Invoice Notification settings, but I can't figure out how to attach that template to a specific invoice.
        • Rearrange web - hidden components

          When you have a good number of forms, reports and pages, searching for one among the hidden components to add it to the menu is simply hell. Huge amounts of time are wasted.
        • Telegram -> Zoho Creator answer via API.

          Hello! Did anyone work or established back connection from Telegram to Zoho Creator via API? I'm able to send notification from ZC to TG Bot successfully. (webhook is set) My notification consists of some information and inline buttons "yes" and "no".
        • How Can I Easily Access and Manage My GEPCO Online Bill Using Zoho Sheets?

          Hello everyone, I'm looking for an efficient way to access and manage my GEPCO online bills. I've heard that Zoho Sheets can be a powerful tool for organizing and tracking bills, but I'm not sure how to set it up for this specific purpose. Does anyone
        • Update a form record based on another form with same user ID

          Hi, I have 2 forms linked : Customer and Subscription When a customer fills-in a subsequent subscription form, there is a automatic subscription number created in the subscription form that I want to paste in a miroir field in the customer field. What
        • Notes Filter is not working

          I am trying to filter the CRM down to specific notes that I want that'll show up all the data that has a specific keyword for example, "stocks" and it says no leads are found... Don't know how to fix. don't know if it's a system glitch. I even put a note
        • How to Initiate WhatsApp Message on SalesIQ?

          I've just activated a Business WhatsApp phone number through SalesIQ because of its touted omnichannel chat approach. Sounds exciting. I understand that when a customer sends me a WA message, I can reply to it on SalesIQ and keep the chat going, perfect.
        • E-mails to suppliers

          Hi, i want to upload a spread sheet every day and send an e-mail to our suppliers every day (or when triggering a button?) with info from the spreadsheet lines. The supplier e-mail would be on each line. Unfortunately, when creating a scheduled automation,
        • How can I transfer data from Production to Development environment?

          Hi, I am using Creator V6 and would like to bring all the data in production to the Development and Testing environments? Is there an easy way of doing that or I have to export and import each table?
        • Issue Configuring SSO Integration with Cognito in Zoho Help Center

          Dear Zoho Support Team, We have been working on configuring SSO integration for our Zoho Help Center using Amazon Cognito. While the setup appears to be completed successfully, we are encountering an issue when attempting to access the Help Center. The
        • Custom Roles & Granular Permission Control in Zoho SalesIQ

          Hello Zoho SalesIQ Team, We appreciate the functionalities offered by Zoho SalesIQ, but we would like to request a crucial enhancement regarding user roles and permissions. Current Issue: At present, Zoho SalesIQ provides fixed roles—Admin, Supervisor,
        • Zoho Creator Upcoming Updates - October 2023

          Hello all! As we step into the final quarter of this year, we're ushering in a fresh wave of improvements and new features to supercharge your experience with Zoho Creator. Join us today as we present the newest updates and enhancements for this month:
        • Sales without an invoice

          Sales without an invoice is not included on the “payments received” report. Also, sales without an invoice is not listed in the transactions under the customer’s profile, also making it easy to do a double entry. Is there a way for me to see my sales
        • Rebrand your CRM with the all-new custom domain mapping setup

          UPDATES TO THIS FEATURE! 19th Jan, 2024 — Custom domain mapping has been made available for portal users in Zoho One and CRM Plus. 23rd June, 2023 — Custom domain mapping has been made available for all users, in all DCs. Hello everyone! We are elated
        • Nested Sub-forms (Subform within subform)

          Hi Team, Whether there is any possibilities to add sub-form with in another sub-form like Main Form       -> Sub form A             ->Sub form B If we tried this, only one level of sub form only working.  Any one having any idea about this? Thanks Selvamuthukumar R
        • Enhancements to the formula field in Zoho CRM: Auto-refresh formulas with the "Now" function, stop formula executions based on criteria, and include formulas within formulas

          Dear Customers, We hope you're well! By their nature, modern businesses rely every day on computations, whether it's to calculate the price of a product, assess ROI, evaluate the lifetime value of a customer, or even determine the age of a record. With
        • Zoho CRM Kiosk Upload Files

          Hello all, We are trying out Kiosks at the moment to see where it can fit best in our business. We are still a bit off in the application but lets say we will sort this out. My question is the following - when I create a Kiosk I can add "File Upload"
        • Delay Function

          Hello, I would like to emphasize the importance of incorporating a delay functionality within custom functions, particularly in the context of integrating multiple platforms. As I understand, a delay function is not available by default in Zoho. However,
        • Client Script | Update - Introducing Subform Events and Actions

          Are you making the most of your subforms in Zoho CRM? Do you wish you could automate subform interactions and enhance user experience effortlessly? What if you had Client APIs and events specifically designed for subforms? We are thrilled to introduce
        • Whatsapp Connection Status still "Pending" after migration

          Hello, I migrated my WhatsApp API to Zoho from another provider a day ago. So far the connection status is still “Pending”. There is a problem? How long does it usually take?
        • Marking a Desk ticket as Unread after merge

          We have a custom script that runs against every new ticket and auto-merges it with any existing ticket that matches our criteria. That works fine but there is no functionality that reverts the newly-updated ticket back to an "unread" state. I found the
        • How to add a customized/dynamic Zoho Booking link in email footer?

          We just installed the latest version of the Zoho Desk <=> Zoho Booking extension from the marketplace and are quite happy to see the feature where a ticket-specific appointment booking link can be inserted in a reply. Is there any way to configure this
        • Date Time

          Hi Everyone, I would seek some help about this concern that bugs me. I'm currently working using Zoho Flow to automatically plot a calendar on the Calendar Report. Whenever a ticket from Zoho Desk Field was updated this will trigger to create a plotted
        • How to change contact record owner to its creator?

          When I convert a lead record into a contact and a deal then a the contact record will have User AAAA as record owner, and the contact record will have User XXXX as the record creator. I don't have any workflow rules in Contact module. I use the blueprint
        • Custom function inside a CUSTOM BUTTON - BOOKS CUSTOM MODULE

          I am trying to upload the attachment in a custom module(Books) to a work drive. One module is working, but another module(New) is not giving me the desired result as it is also giving an error. Of course, I changed the module name etc. Attaching the script
        • Function to update field in CRM Meetings from Bookings Appointment Status

          Hello, We're creating some reporting in Zoho Analytics using data from CRM and Bookings. Unfortunately it looks like when Bookings Appointments are carried over to CRM Meetings, the Bookings Appointment Status is not recorded in CRM Meetings. We would
        • Introducing Bot Filtering for Accurate Email Campaign Analytics

          Update : This feature has been revamped. For the most current information and improved functionalities, please visit the updated version here. Dear Marketers, We're excited to announce a new feature designed to enhance the accuracy of your email campaign
        • Zoho Meeting very bad video quality

          Hello, I need 1080p HD on my Zoho Meeting as explained here: Low Resolution/Quality Video (zoho.com) Currently, video quality is lagging with 400mb internet which is not acceptable for my business. My 1080p 60FPS webcam performs well on platforms like
        • Zoho CRM Calendar View

          Hello Zoho team, We need desperately a calendar view next to list, kandan and other views. I think it should be easy to implement as you already have the logic from Projects and also from Kanban View in CRM. In calendar view when we set it up - we choose
        • Multi Day booking for resources

          I have following business-case: Rental for Tablets. Customer should be able to select how many device for how many days he'd like to rent. Same as a car rental for multiple days. Is this possible with Bookings on the current version?
        • How to merge duplicate products?

          merge duplicate products
        • How can I make time entry mandatory for tickets?

          Hi guys,  I just want to make a time entry field mandatory for tickets. How can I do that? At this stage of our usage, it's not mandatory and it could be forgotten to input a time for a ticket.  Thanks in advance 
        • Set Mandatory Lookup Fields in Ticket Layout

          I added a custom module called 'Site' in the desk. I also added a lookup field 'Site' in the ticket layout. Now, I want the 'Site' field to be mandatory in the blueprint transition. How can I do that?
        • When converting a lead to an account, the custom mandatory fields in the account are not treated by zoho as mandatory

          In my Account module I have a number of custom fields that I have set as mandatory. When I enter a new customer as a new account they work, I can't save the record without populating them. However when I convert a lead, my CRM users are able to save the
        • Next Page