Error with Assist API

Error with Assist API

I've used the Desk api for several years now.  I am trying to start using the Assist API, specifically the unattended_computer endpoint.  The documentation says I need a department ID.  It further says I can get that by using the user endpoint.  So I generated a new access token with the scope: zohoassist.userapi.read.  I then made a GET call to https://assist.zoho.com/api/v2/user with the new token per the instructions here 'https://www.zoho.com/assist/api/getuserinfo.html'. It returns the following data with an HTTP 400
{
    "error": {
        "code"2000,
        "message""INVALID_TICKET"
    }
}

Any help would be appreciated.