External calls & email notification limits

External calls & email notification limits

Salut,

I was doing some testing of SMS and Email notification yesterday, on the development environment, and got an error due to External calls exceeded.

I know that my plan has 100 email & external calls limit, but in my billing page, I do not see those emails and exteranal calls appearing in the counter, so I cannot follow my usage.

Is that normal ? How can I follow my usage ?

Sylvain


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