I have a simple flow setup from Zoho forms to Zoho CRM. Upon submission, the form creates a record and the flow creates another record. I implemented a delay, and then created a Flow to fetch the record created on form submission. However, Flow cannot fetch the "entry ID" because whenever I try to use the fetched entry ID to update a record, it is blank.

Zoho support has been a waste of time, 2 months and not one explanation of why the fetch function isn't working.

The record I am fetching definitely exists because it was created upon form submission, and I am using the "first name" and "last name" submitted on the form to fetch the record. Any tips or insight would be greatly appreciated.