When a new lead is created in Zoho CRM after a livedesk session, and that lead later is converted into a contact in Zoho CRM, then the full name (first name and last name) is both mapped to the field "last name" in the CRM-contacts.

Could that be fixed somehow, so that the first name entered in the Livedesk Chat would be mapped the crm-contacts-lastname and the first name entered in Livedesk would be mapped to crm-contacts-firstname?

Thx
Bo