Header not displayed after file is closed and reopened

Header not displayed after file is closed and reopened

I have created templates that contain in the header my logo and my address (text box). Since today the text box is not displayed anymore. Also for existing documents when I open them the address text box disappears.

I click on the header and hit enter and the text box appears. However when I download the file as pdf or word document the text box is not displayed even so I see it in the document. 

Until today this worked fine. When I open up older documents the same happens.

This is a major issue for me. I can't use writer or docs anymore


      • Sticky Posts

      • Deprecation of certain URL patterns for published Zoho Writer documents

        Hi Zoho Writer users! We'd like to let you know that we have deprecated certain URL patterns for published and embedded documents in Zoho Writer due to security reasons. If the published or embedded documents are in any of these URL patterns, then their

      • [Announcement] Insert image from URL changes in Zoho Writer

        Hi Zoho Writer users! We'd like to let you know that we've changed the behavior of the Insert image from URL option in Zoho Writer for security reasons. Earlier behavior Once you inserted an image URL in a Writer document, the image would be fetched from

      • Introducing plagiarism checker in Zoho Writer

        Zia, Zoho Writer's AI-driven writing assistant, now highlights plagiarized and duplicated content in addition to offering contextual grammar and writing suggestions to help you write clearly and concisely in English. Zoho Writer's plagiarism reports Here

      • [Important announcement] Impact of Google's new email guidelines for Zoho Writer automation users

        Hi users, Google has recently announced new guidelines for sending emails to Gmail and other Google-hosted domains. These guidelines will be effective starting Feb. 1, 2024, and can impact the delivery of emails sent from Zoho Writer. Your organization

      • Transitioning from MS Word to Writer: A complete walkthrough

        Hello everyone! We understand moving to a new word processing tool can be difficult, especially if it means switching from a legacy software like MS Word. That's why we've organized an exclusive webinar where we talk you through ways to make your switch from MS Word to Writer as easy as possible. In this webinar, you'll learn: - Why Writer is a simple yet powerful alternative to MS Word. - How to locate your favorite MS Word features and functions in Writer.  - How to migrate your Word documents