How do clients connect channels without giving us their social passwords?

How do clients connect channels without giving us their social passwords?

I know I can send clients a link to the Client Portal. But the client portal does not have an area where they can connect their social channels.

At the moment I think only agency owners can connect channels, which means they have to ask clients to share their sensitive login information for each social media channel and set it up on their behalf.

I can tell you now, if I am using Zoho Social to run a social media agency, my clients will NOT want to give us their sensitive login information. No one will share their business usernames and passwords for their social channels.

Am I missing something here? How do clients connect their social channels without giving us their social usernames and passwords?

There should be a way for clients to connect channels inside the Client Portal on their own - but I cannot find that anywhere.


      • Sticky Posts

      • Advanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social

        Hello everyone,   We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions  LinkedIn is one of the most popular

      • Introducing advanced statistics for all your social media posts

        When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective

      • Introducing Inbox in Zoho Social

        Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign them

      • It's here! A Publishing Calendar to give you better view and more control over your posts.

        Hello!   Just a couple of days back my colleague Vishal announced that you can now do more on Twitter with the Advanced Search Filters, along with a bunch of other cool stuff. I hope you got a chance to check it out.  In fact, I'm itching to you tell you all about the latest updates we have lined up, but I'd rather give you doses of excitement every week to last until the very end. ;) Alright, I hear you. That's enough tease for the day.  Here we go! Introducing... an all-new Publishing Calendar,

      • Edit images on Zoho Social

        Hello customers,   We're here to talk to you about an exciting update for Zoho Social that will make your social media posting a breeze. We know how much of an inconvenience it is to make last-minute changes to an image that you want to post or to resize