How do i send an automated email 10 days after closing a ticket

How do i send an automated email 10 days after closing a ticket

I am trying to set up an automated email to the customer a set period after the ticket is closed.

I have created the email template, but i cannot work out how to set the trigger to send this out.  Can someone point me in the right direction please?

If it helps, it is an email to answer a few questions in a survey so i can capture more of a score than just the happiness rating.

Thanks
Dan.


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