How to delete a customer's information to comply with CCPA
We use Zoho CRM integrated into Zoho Books (included in our Zoho One subscription). Customers are onboarded through a sales process in CRM, and we use the Zoho-provided app link to move the accounts and contacts into Zoho books when an Estimate is created in Books.
We cannot delete a contact in Books after this association is made. However, to comply with the California Consumer Privacy Act (CCPA), we must delete all customer information on request.
Has anyone found a solution to this issue?