How to set an automatic BCC recipient

How to set an automatic BCC recipient

Hi there,

is it possible to set a BCC recipient email address that is automatically showing up in the BCC field when you compile an email for a contact or lead?

I want pretty much all emails I sent out of Zoho CRM to have the same BCC email recipient, and right now I have to manually put this in every time I send an email. Can the BCC field be automatically populated with the same email-address?

Thanks!


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