How to set the value of the Phone field importing contacts in Zoho Desk
Hi everyone, i'm new in Zoho Desk, we're setting up the environment and i'm importing contacts from another CRM using a file CSV and i'm getting a problem with phone numbers (italian): the leading zero is cut away, also if the value is inside double quotes. What's the right way to set the value? I saw that the leading zero isn't cut away if the value contains a non-numeric character, but it's an horrible solution.
TIA
Massimiliano