Hi, we have just started to use Desk and are using the SalesIQ Chat.

Ideally I'd like to use the 'FAQ' feature on chat (which uses SalesIQ KB) and also allow our customers to use the self-service KB that comes with Desk. Unfortunately they are two different KB's.

Our current KB is in intercom and I want to migrate to Zoho. 

1. Do I have to migrate to Sales IQ and Desk KB's separately, or is there an easier way ?

2. Is there a plan to merge these KB's (we want the same articles in both) ? 

Thanks, Troy