How to fetch linked account from Zoho CRM with Zoho Flow?
Hello,
I am running a flow that is creating a new contact in an external accounting app after a new contact has been created in Zoho CRM (module "Contacts").
In the "Contacts" module in Zoho CRM I can add an account/company (that lookup field is linked to the "Accounts" module in Zoho CRM) when creating a new contact. So the contact will be linked to this account and the account ID will be added to a certain input field with the name "Account ID" (with a workflow rule). And I use this account ID as a reference in Zoho Flow.
The problem is:
When I create a new contact in Zoho CRM a new contact will be created in the external accounting app, BUT the account/company won't be added with "Create Contact Relation", because Zoho Flow doesn't know that the field "Account ID" has received a value with the workflow rule. So when I test the flow the value is empty.
So my flow looks like this:
How can I get the account with Zoho Flow, that is being linked to the contact in Zoho CRM?
Thanks for help,
Michael