Important: Zoho MarketingHub is now Zoho Marketing Automation

Important: Zoho MarketingHub is now Zoho Marketing Automation

Hello Everyone,
 
We hope you all are doing well.

We'd like to notify you that we have rebranded Zoho MarketingHub to Zoho Marketing Automation. We'll discontinue using the term "MarketingHub" from May 26, 2021. However, there will be no changes in the product's features and functionality. Your existing integrations and automations will also remain intact. 

Besides updating our website, help resources, and user community you will see the following changes effective from May 26, 2021:
For WordPress users: 
 
Our Zoho MarketingHub plugin for WordPress that allows you to monitor visitor behaviour and analyze the performance on your website using tracking codes will now say Zoho Marketing Automation plugin

If you've installed this plugin in your WordPress account, please update it to the latest version as early as possible. Click here to learn how to update the plugin. 

We highly encourage you to use the new URLs to access the website or app, the new email address to reach our support, and update the WordPress plugin. Apart from this, no other action is necessary from your end. 

These changes might cause you to have some questions. Feel free to drop your queries in the comments section or reach out to our support at support@zohomarketingautomation.com. We're happy to help!


Thank you,
Srinalini M




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