Increasing conversions and simplifying the workflow

Is it possible to display a chat screen after the sales IQ/Zobot bubble is clicked?

The workflow currently displays a button

The button is clicked, then it asks to click phone or chat

Then it asks for name, phone, email and message

Then it allows the user to ask a question

Can the above be bypassed so the user can ask a question when the bubble is clicked?

It can then ask for those details later.

No other chatbot operate this way as it decreases conversion rates.

Please advise if possible?

Thanks

Paddy

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