Integration of WhatsApp with Zoho Commerce for Customer Support

Integration of WhatsApp with Zoho Commerce for Customer Support

I am looking to integrate WhatsApp Plus into my Zoho Commerce store to enhance customer support and communication. Specifically, I want to know how to set up WhatsApp chat for real-time assistance on product inquiries, order tracking, and post-purchase support. Can Zoho Commerce easily integrate with WhatsApp, and what are the steps to configure this feature for smooth customer interaction? Additionally, are there any best practices to ensure efficient use of WhatsApp for customer service while managing a high volume of inquiries?



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