Introducing Bigin 360 | New Pricing Plan

Introducing Bigin 360 | New Pricing Plan

Dear Biginners Club,

Today, we're pleased to launch a brand-new pricing edition called Bigin 360, our highest pricing edition that will sit on top of Express and Premier editions. 

It's been over four years since our launch, and we're receiving some great feedback and amazing results from our customers and partners, who've always pushed us to build a solution that they truly love. With this growing traction, we built Bigin 360 as a comprehensive package for fast-growing small businesses to manage their entire customer journeys across sales, onboarding, marketing and service operations in one place. To achieve the same, the new Bigin 360 edition offers generous feature limits and additional functionality via pre-installed toppings.

The new plan will start at $18 per user per month (billed annually) or $21 per user per month (billed monthly). 

You can find more details and the exact pricing on your local currency from our pricing page and feature comparison page.

Here's a glimpse of what we're offering in the new Bigin 360 plan:

Increased feature limits

The new plan offers a combined storage of one million records and a maximum of 15 pipelines to ensure we can accommodate growing interdepartmental operations in Bigin.

There's also a huge jump in limits for some of our most-used features, such as mass emails, custom fields, and automation rules. Here are some highlights:

  • Increase marketing engagement with up to 1,000 mass emails per day per org and options to store up to 100 email templates.

  • Enjoy enhanced customization with up to 50 custom fields per module and 50 tags per module.

  • Use more advanced automation with time-based triggers—up to 100 automation rules.

  • Find more ways to visualize data by creating up to 50 customized dashboards.

  • Collect data from your website visitors and other audiences by creating up to 10 forms.

  • Add up to 20 customized user roles and profiles so that Bigin truly reflects your company's structure.

Pre-installed toppings

Not so long ago, we introduced toppings in Bigin to extend the scope of what we offer by letting you add additional functionalities on demand. For our current pricing plans (Express and Premier), we've been offering toppings at an extra cost for users who need these extended capabilities.

With Bigin 360, the below toppings will come pre-installed and at no extra cost.

Email-In with five aliases

If you haven't tried Email-In before, here's a short video summary. 



File Cabinet with 5 GB of storage

Learn more about File Cabinet in this short video. 



The road ahead

Bigin 360 is more than a pricing edition; it reflects our commitment to build relevant toppings that serve your business needs. Early next year, you can expect Booking Pages, an exciting new addition to Bigin's list of toppings that's going to change the way you manage client appointments and bookings. Bigin 360 users will get the Booking Pages topping by default, just like Email-In and File Cabinet. The list doesn't stop there; we have plans to include more. 



Starting today, new Bigin users can choose the Bigin 360 trial from our pricing page and get started with their evaluation right away. 

Existing users can upgrade to Bigin 360 edition by clicking on the Manage Subscription option in your Bigin profile page.

We believe Bigin 360 is all the power you need to do more and grow faster with Bigin. As always, if you have any questions or feedback, please don't hesitate to leave a comment here. We'd love to hear your thoughts!

Thanks, 
Yatheesh Raj
Product Marketing Manager | Bigin




        • Recent Topics

        • Create new ticket when another specific ticket is closed

          Hi. How can I create a ticket when another specific ticket is closed? So I have a ticket with subject 'Create agreement' connected to the contact of a customer. As soon as I close this ticket, I want that a new ticket is created (connected to the same

        • How can a Zoho Desk Admin access restricted files?

          How can a Zoho Desk Admin access restricted files from Zoho Desk that are not displayed to agents on tickets due to file type restrictions?

        • Why is my Lookup field not being set through Desk's API?

          Hello, I'm having trouble setting a custom field when creating a Ticket in Zoho Desk. The endpoint I'm consulting is "https://desk.zoho.com/api/v1/tickets" and even though my payload has the right format, with a "cf" key dedicated to all custom fields,

        • Ticket template - Send email to multiple contacts

          Is it possible to set up a ticket template with multiple contacts selected to receive an email, rather than just one contact as the default? We use Zoho Desk to send an email report to a group of contacts every day, and have to manually add each email

        • Multiple Zoho Attendees in a Customer meeting

          We are having constraints with having to log duplicate meetings when we have 2 Zoho users attending a customer meeting. What are the options to resolve this? You can add participants, but you cannot report on them. What can be done to avoid creating so

        • Enrich your CRM data and keep them updated

          You spend a lot of your time and efforts in generating quality leads for your business. While generating leads is a challenge in itself, the real deal begins when sales reps try to nurture these leads and convert them as customers. So how equipped is your sales team with information about your leads matters a lot.  For example, you might be using webforms to generate leads and collect customer information from your website. The lesser your webform fields are, the more your sign-ups right? From optimizing

        • Feature Request – Support for Stripe Direct Debit for Canadian Customers in Zoho Books

          I’d like to request support for Stripe Direct Debit as a payment option for Canadian customers within Zoho Books. Currently, while Stripe credit card payments are supported for Canadian businesses, there is no option to enable Direct Debit (ACH/EFT) through

        • Client Script also planned for Zoho Desk?

          Hello there, I modified something in Zoho CRM the other day and was amazed at the possibilities offered by the "Client Script" feature in conjunction with the ZDK. You can lock any fields on the screen, edit them, you can react to various events (field

        • Zoho desk domain mapping not working

          Hi, I have followed this knowledge base support from your zoho site: https://help.zoho.com/portal/kb/articles/support-customers-from-your-own-domain-domain-host-mapping . First created a sub-domain(support.website.com), then went to zone editor to point "support.website.com" to cname desk.cs.zohohost.com . But it won't work out. What did I lack? Please I need it very much. Please see images below of the result: Please see below images of what I did: 1.)  2.) 3.) Hope to hear from you soon.

        • Zoho Analytics pulling data from Zoho Sheets and Zoho Forms

          It would be smart to have Analytics import data from Zoho Sheets or Forms. 

        • Feature Request – Support for Saskatchewan PST Self-Assessment in Zoho Books

          I’d like to suggest a feature enhancement for Zoho Books regarding Saskatchewan PST (SK PST) self-assessment. Currently, when filing the SK PST return using Zoho Books’ return generator, there is a field labelled “Consumption Tax”, which is intended for

        • Exporting Presentations with Embedded Integrations

          I am embedding Zoho Analytics charts and tables - how can I export the presentations so that the embedded images show ? At the moment it just shows broken images . *note* I do not need the exports to have the live data or links - just a snapshot of what

        • Bug in Total Hour Calculation in Regularization for past dates

          There is a bug in Zoho People Regularization For example today is the date is 10 if I choose a previous Date like 9 and add the Check in and Check out time The total hours aren't calculated properly, in the example the check in time is 10:40 AM check

        • Embedding Zoho Analytics - is the data always 'live' ?

          When embedding "live" Zoho Analytics data into a template with the intention of creating a monthly presentation - how are the embedded filters saved ? When a filter is applied to a presentation from a template is it then fixed for sharing or will it always

        • Customer/item(s) bought view

          Hello In Inventory/Customers/Transactions tab, how do I see what it is the customer actually ordered/bought without having to open each SO? Our customers buy a number of items thoughout the year. I've look at each transactions drop down, and no-where

        • Zoho Flow Doesn't Detect Desk Ticket Custom Field Change

          I have a Flow that is configured to be triggered when a custom field on a ticket changes. I also have a Schedule in Desk that runs a script that changes the custom field. When I change the custom field manually in the Desk interface, the Flow runs as

        • Weekly Tips: Track Email Engagement with Read Receipts in Zoho Mail

          While email is a convenient and widely used way to communicate, it doesn't offer the immediate feedback you get from face-to-face conversations or phone calls. When we send an email, there is no way to know for sure if the recipient has acknowledged its

        • Reusable Variables

          I’d like to know if there’s a way to store variables in Zoho Analytics that I can use in metrics or calculations. For example, I have a Currencies table that stores the value of different currencies over time. I’d like to use the value of the US dollar

        • The Invoice Status in Zoho Finance is misleading

          We have many overdue invoices, but when we try to filter it by Status Overdue in the Zoho Finance Module it shows it as none This is also creating a problem when I need to Create a Chart or KPI for overdue Invoices If I open the Invoice I can see the

        • Zoho CRM's V8 APIs are here!

          Hello everyone!!! We hope you are all doing well. Announcing Zoho CRM's V8 APIs! Packed with powerful new features to supercharge your developer experience. Let us take a look at what's new in V8 APIs: Get Related Records Count of a Record API: Ever wondered

        • If Problema Formula

          Ceil(Datecomp(${Seguimiento de Venta.Fecha de la proxima visita},Now())/1440) Tengo porblema al plantear el If Quiero que si el valor es dega

        • Multi-Select lookup field has reached its maximum??

          Hi there, I want to create a multi-select lookup field in a module but I can't select the model I want the relationship to be with from the list. From the help page on this I see that you can only create a max of 2 relationships per module? Is that true?

        • Customer Portal Zoho Desk | Sort ticket list

          Hello, If you view the ticket list inside the desk portal (https://xyc.zohodesk.eu/portal/de/myarea?departmentId=xyz) all tickets are displayed depending on the filters: department "my tickets" / "team tickets" status group/type channel My questions:

        • HTML Code + Writer Documents

          Hello, I am in the process of writing a couple of documents in Writer. Both document will have 2 versions each. One version being a freebee that perspective clients can download from my website. The other version will be a paid version, and additional

        • This mobile number has been marked spam. Please contact support.

          Hi Support, Can you tell me why number was marked as spam. I have having difficult to add my number as you keep requesting i must use it. My number is +63....163 Or is Zoho company excluding Philippines from their services?

        • Audit Log: Detailed View and Export for Better Tracking

          Audit log tracks all the events or actions performed by the users and displays them in a sequential order. By default, all users who have admin access can view the audit log. We have added new features to the audit log that will enhance the user experience

        • Display All Admin Roles in Zoho One Admin Panel

          Hi Zoho One Team, I hope you're doing well. Currently, in the Zoho One Admin Panel, we can see Org Admins and Service Admins assigned to specific applications. However, admins assigned at the organization level for various Zoho apps (such as Mail, Cliq,

        • Enable users to create and edit presentations in your web app using Zoho Office Integrator

          Hi users, Did you know that your users can create, edit, and collaborate on presentations from within your web app? With Zoho Office Integrator's embeddable presentation editor, you can easily add these capabilities. Here are the highlights: Create presentations:

        • Forced Logouts - Daily and More Frequent

          In the last month or so, I've been getting "power logged out" of all of my Zoho apps at least daily, sometimes more frequently. This happens in the same browser session on the same computer, and I need to re-login to each app separately after this happens.

        • I can buy a Domine

          I need assistance with an issue I'm experiencing. Whenever I attempt to purchase a domain, I receive a message that says, "We ran into some trouble. Please try again later." I would greatly appreciate any help you can provide. Thank you. Please refer

        • What's New in Zoho Inventory | January - March 2025

          Hello users, We are back with exciting new enhancements in Zoho Inventory to make managing your inventory smoother than ever! Check out the latest features for the first quarter of 2025. Watch out for this space for even more updates. Email Insights for

        • Zoho Customer Statements open item and NOT balance brought forward

          How do I set my customer statements to open item and NOT just the balance brought forward. I would like the customer to see all the invoices outstanding

        • Free Webinar! From click to doorstep delivery | Enhance your ecommerce fulfillment process

          Free Webinar! From click to doorstep delivery | Enhance your ecommerce fulfillment process April 24, 2025, 12 p.m. EDT As your business grows into the ecommerce sector, so do the complexities of fulfillment. From managing real-time inventory to handling

        • Zoho Books Invoice Enable Payment Gateway with Deluge

          I am using this to create an invoice record in zoho books from zoho crm invoices. I want to add the ability to enable online payment gateway for "stripe".  I can not seem to find one article online on how to do this.  Can someone help? invoice = zoho.crm.getRecordById("Invoices",id);

        • Issue List Export

          When viewing all Tasks, there are options to filter the list and export. With the Issue list, I can filter, but not export the list. Is there somewhere else to go to get an exported list of filtered issues?

        • Ask the Experts 19: Live Expert Panel Discussion - Inside Zoho Desk Spring Release 2025

          Hello again! Have you ever needed quick insights into key indicators to help manage and streamline specific operations? Have you started using AI to enhance your customer service in Zoho Desk? From configuring simple bots using Guided Conversations to

        • Viewing Live data

          Where can I see the live data that is sent from the device?

        • Calculating Project Margins and Revenue per Hour in Zoho Analytics Using Data from Zoho Projects and Zoho Expense

          Hello, I would like to know if it's possible to use Zoho Analytics to calculate taxes and margins for the projects available in Zoho Projects, while also including the expenses recorded in Zoho Expense. I’m looking to build a dashboard that calculates

        • NOW Zoho Creator still cannot bulk download Image or File Upload Field

          The filedownloader has been deprecated for 5 years. Until now, we still cannot have a replacement tool. How can we bulk download the file that we uploaded to Zoho Creator. Previously, it was so simple to bulk download all those files. But now failed to

        • Having issue adding email account

          Hi Sir/Madam, I having an issue adding an email account (user and group). We have two organization but I am getting an error while adding the account in both User and group. Yet the account is not there. See attached.

        • Next Page