Introducing global search in Bigin for Apple devices
Hello everyone!
We're happy to announce that users can now use global search—a unified search system that spans across pipeline deals, contacts, companies, products, activities, and settings—and makes it easy for users to find their desired records.
John Bailey, a customer support representative in a boutique, gets a call from a customer who has a question regarding his order status. While on call, John opens up the search for the contact's name and retrieve his contact details, as well as his associated pipeline deals—all in a few seconds. He delivers the customer's requested information and closes his ticket.
Users can access the search module from the Home screen, detail pages, and module list pages. They can either search for an entry across all modules or in a specific module's view—like Pipelines, Contacts, Companies, Products, or Activities—and see the number of entries available under the searched term. They can also search for the features in settings through the search module. Users can move to their required module from the all-module view by tapping on View all. They can also clear their search history.
Please update the app to the latest version directly from the App Store or using the link below:
Bigin - App Store
If you need any assistance or have any questions, please write to us at bigin@zohomobile.com or submit feedback in the app itself (go to Settings > Help & Support > Submit Feedback) and we'll get right back to you.