Introducing the revamped What's New page

Introducing the revamped What's New page

Hello everyone!

We're happy to announce that Zoho Campaigns' What's New page has undergone a complete revamp. We've bid the old page adieu after a long time and have introduced a new, sleeker-looking page. Without further ado, let's dive into the main enhancements.

Design: Modern times call for modern design. We've designed the page to make it more interactive and pleasing to the eye by using color-coded tags and our Zoho Puvi font. The old page was one single page, whereas the new one has pagination, as well as the option to view all entries in a single page.

Before and After image of What's New Page


Search: Searching for a phrase using the search bar instantly pulls up release notes that contain that phrase.

Functions and DCs: We've also added advanced filters, which enable you to execute more granular filtering using the Functions and Data Center (DC) filters on the left side. Pair these filters with other filters like the date, edition, and device type to narrow down your results. For example, if you want to view historical updates on Contact Management in the US DC, simply select the filters and start reading.



Sharing: Sharing is caring. Now you can share some release notes to your social media accounts using the Share button, including Facebook, X (formerly Twitter), and LinkedIn. You can also simply copy the link and send it to your friends and colleagues via WhatsApp or SMS.

We sincerely appreciate your continued support of Zoho Campaigns. We hope this enhancement is useful. Feel free to share your thoughts on the revamped What's New page below.

Sincerely,
Sai Prashanth R | User Education
Zoho Campaigns Team

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