iOS 18 is here! Discover the enhanced Bigin app with iOS 18, iPadOS 18 and macOS Sequoia.

iOS 18 is here! Discover the enhanced Bigin app with iOS 18, iPadOS 18 and macOS Sequoia.

Hello, everyone!

We are excited to be back with new features and enhancements for the Bigin app. Let us take a look at the new iOS 18 and iPadOS 18 features. The following is the list of features covered in this update:
  1. Control widgets.
  2. New app icons.
  3. In app translation.
  4. Contact provider.
  5. Lock screen camera capture.
  6. Limited contact access.
  7. Semantic Spotlight search.
  8. Floating tab bar in iPad.
  9. Pencil Pro actions for iPad.
  10. Compatible with macOS Sequoia.
Control widgets
We have introduced Bigin control widgets on the Control Center. Using these control widgets, you can now create new records, search existing ones, add files and notes to the records in Bigin. You can also resize and position the widgets according to your preference.



New app icons
We have added a new app icon for the Bigin app. You can now have full control over the size and tint of the app icon, thus ensuring that it complements your layout and wallpaper. 




In app Translation
Bigin app supports translation for content in emails. The translation icon will appear only if the content is in a language different from the app's default language. A total of 21 languages are supported for translation. Translated content can also be copied.



The translation option is also available for conversation of the records that are created using the Email-In topping. The translated content of the conversation can also be posted as a comment.



Contact Provider
Bigin contacts can be shared with the device and it can be accessed as a separate list in the Contacts app. 



How to enable Contact Provider?
The contact provider can be enabled in any of the following three methods:

In the Contact Module: Go on to the Contacts module within the Bigin app> tap the more options(ellipsis icon) menu and select 'Enable Contact Provider'.

In App Settings: Go on to the settings module and enable the 'Contact Provider' option on the Bigin app settings.

In Phone Settings: Enable the Contact Provider by navigating to device Settings > Apps > Contacts > Providers > enable the toggle for the Bigin app.

Locked Camera Capture
The 'Add Photos' control widget on the lock screen acts as a locked camera capture tool. You can use this widget to take photos even when your device is locked. These photos can be attached to Bigin records later. In the widget view, you have the option to preview photos. You can also rename and delete photos taken during that session.



When there are photos taken via the lock screen widget, a banner will appear in the record list within the app. This banner indicates the presence of lock screen photos. Tapping the banner will open a photo list UI with options to select, delete, or rename the photos. You can choose the photos you need and attach them to a record. The banner will remain visible until all lock screen photos have been processed, either by being attached to records or deleted. The preview image in the banner will display the first two images from the drafts list view.



Limited Contacts Access
We have introduced an option for you to limit the device contacts access with the Bigin app. Now, Bigin will only have access to the device contacts that you choose to share.



When Bigin is granted limited contact access, an informational banner will appear in the Import Contacts and Email Recipient's sections, with a 'Manage' option. Clicking the 'Manage' option will open the system UI and allows you to update Bigin's contact access settings. The device's contact list in the Import Contacts and Email Recipient's sections will be updated automatically whenever you modify your contact access via the 'Manage' option.



Semantic spotlight search
Pipeline records can be searched through Spotlight Search without launching the app. Simply click on the result in Spotlight to navigate directly to the detail view of the record.



Floating tab bar in iPad
In iPadOS 18, the bottom tab bar has been repositioned above the navigation bar. You can now reorder and remove items in the elevated tab bar.

Note: The changes in the tab bar order will not affect the sidebar or the bottom tab bar.



Pencil Pro actions
We are expanding the scope of what you can do with your Apple Pencil. You can add new records and search for existing ones, access all the tasks and calls scheduled for the day, and more, by simply squeezing your pencil.

You can also undo what you have written with a quick double tap. This feature is applicable in text fields within forms, emails, and notes.



Bigin in macOS Sequoia
Bigin is now compatible with macOS Sequoia devices.



Don't have the app yet? Download Bigin now directly from the App Store or using the link given below:

Feel free to explore the features and write to us at bigin@zohomobile.com anytime you need any assistance. You can also submit feedback within the app(go on to app settings > select 'Help & Support' > Submit Feedback). We will be happy to assist you.

Until next time,
Sneha




        • Recent Topics

        • Converting Sales Order to Purchase Order

          Hi All, Firstly, this code works to convert a sales order(SO) to a purchase order (PO) via a button, however I am running into an issue when I convert the SO where the values from the line items are not pulled across from the SO to the PO. The ones in
        • how to Solve Conflict Invoices in Zoho POS

          Hello Team, I am facing a repeated issue in Zoho POS while saving a sale that contains service-based items. My products are intentionally created as Service (Non-Inventory) items because I do not want to track stock for them. However, every time I try
        • All new Address Field in Zoho CRM: maintain structured and accurate address inputs

          The address field will be available exclusively for IN DC users. We'll keep you updated on the DC-specific rollout soon. It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition. Latest update
        • Copy, Paste, Highlighted text

          when i copy paste text it gets highlighted. Fix this.  WTF is with this black highlight ? Fix copy pasting. Some people pay for using this mail service. 
        • Pricing Strategies: #6 Common Mistakes while Configuring Pricing

          "Why does this month's billing feel messy again?" That was the exact line Priya muttered while staring at the spreadsheet full of edited pricing, one-off discounts and mismatched subscription details. Her business was growing, but the pricing machine
        • Publish to LinkedIn via API

          Hi, Is it possible to publish a job opening to LinkedIn (paid job slots) if creating a job opening via api / deluge function? Or is the user required to manually publish via the job boards process? Many Thanks Adrian
        • FSM - Associating and selecting Contacts based on Service Addresses

          Hi FSM team, I've come across an FSM limitation I wanted to share for improvement. I'm currently configuring FSM for a client who provides heating system install and maintenance services. The are often sub contracted by building management companies to
        • 日本語フォントの選択肢拡充についての要望

          日本語フォントの選択肢がとても少ないと感じたことはありませんか? 多くのアプリ(たとえば Invoice)ではフォントが1種類しかなく、正直あまり使いやすい・見た目が良いとも言えません。 そろそろ、もっと多くの日本語フォントを追加してほしい、そしてすべてのアプリで同じフォント選択肢を使えるようにしてほしいと、私たちユーザーが声を上げる時期だと思います。 ご存じのとおり、現状ではアプリごとにフォント周りの仕様にほとんど一貫性がありません。 みなさん、一緒に要望を出していきましょう!
        • Do Unpublished Products in Shopify Sync to Zoho POS?

          Will an unpublished product in Shopify sync to Zoho POS? I would like to know how Zoho POS handles products that are in draft/unpublished status in Shopify.
        • Problem in Zoho POS frontend ERP.

          We are facing some difficulties in our billing and inventory processes and require your support to resolve them at the earliest. Customer Advance Payments We receive advance payments from customers for upcoming sales. Please guide us on how to record
        • How to create estimates/Invoices with sub-totals

          Every other accounting package can create estimates and invoices with Sub-totals. How can I do that in ZohoBooks?
        • Categorize Items with Item Headers

          Hello customers, Did you ever want to classify items based on specific categories to help your customers understand your invoice better? With the new Item Header feature, you can easily categorize items in your invoices and estimates and give them a common title.  Item Headers are available in the Invoices, the Recurring Invoices and the Estimates module. It can be carried forward from estimates to invoices at the time of converting the estimates.  To add an item header: Go to the Estimates, Invoices
        • Emails sent through Bigin are not posting in IMAP Sent folder

          I have set up my email to work from within Bigin using IMAP.  I am using IMAP so I can sync my email across multiple devices - phone / laptop / desktop / iPad / etc.  I want all my emails to populate my email client (outlook & iphone email) whether or
        • Ask the Experts 26: Brighten every customer interaction with Zoho Desk all year long

          Hello everyone, Greetings and welcome to Ask the Experts 26. As we wrap up 2025, we are excited to invite you to the 26th episode of our Ask the Expert series. 🎄The Merry Metrics Edition = Best of Zoho Desk [Best Practices + Holiday Automation + Year-End
        • Painfully Slow Zoho mail

          Since yesterday Zoho Mail seems to have starting functioning very slowly and having a few bugs. It's slow to open mails, slow to send, slow to change between email accounts. Sometimes clicking on a particular folder (eg Sent folder) stops working and
        • Discount on the transaction level in POS

          "Is it possible to apply a discount on the total bill before tax in Zoho POS?" I want to apply a discount on the total transaction amount in Zoho POS, but the discount should be calculated before the taxes are applied. Is there an option to do this in
        • Zoho DataPrep switching Date Format

          When using a pipeline that is importing Zoho Analytics data into Zoho DataPrep, the month and day of date fields are switched for some columns. For example, a Zoho Analytics record of "Nov. 8, 2025" will appear in Zoho DataPrep as "2025/08/11" in "yyyy/MM/dd"
        • Create Tasklist with Tasklist Template using API v3

          In the old API, we could mention the parameter 'task_template_id' when creating a tasklist via API to apply a tasklist template: https://www.zoho.com/projects/help/rest-api/tasklists-api.html#create-tasklist In API v3 there does not seem to be a way to
        • Send Automated WhatsApp Messages and Leverage the Improved WhatsApp Templates

          Greetings, I hope all of you are doing well. We're excited to announce a major upgrade to Bigin's WhatsApp integration that brings more flexibility, interactivity, and automation to your customer messaging. WhatsApp message automation You can now use
        • Jobs at multiple locations

          Hi A lot of times we have same job open at multiple locations. So I would like an option where we can create a job and choose multiple locations. Currently we have to create individual jobs for each location. If we can create one job and mention multiple
        • From Zoho CRM to Paper : Design & Print Data Directly using Canvas Print View

          Hello Everyone, We are excited to announce a new addition to your Canvas in Zoho CRM - Print View. Canvas print view helps you transform your custom CRM layouts into print-ready documents, so you can bring your digital data to the physical world with
        • Passing the CRM

          Hi, I am hoping someone can help. I have a zoho form that has a CRM lookup field. I was hoping to send this to my publicly to clients via a text message and the form then attaches the signed form back to the custom module. This work absolutely fine when
        • Tag Adding Option in Kanban Card Customization Bigin CRM Mobile App

          I would like to request an option to add and display tags on Kanban cards in the Bigin CRM mobile app. This feature would make it easier to categorize deals and quickly identify priorities while working on the go.
        • Empowered Custom Views: Cross-Module Criteria Now Supported in Zoho CRM

          Hello everyone, We’re excited to introduce cross-module criteria support in custom views! Custom views provide personalized perspectives on your data and that you can save for future use. You can share these views with all users or specific individuals
        • WhatsApp Voice Message Sending Option in Bigin CRM

          I would like to request a feature that allows users to send WhatsApp voice messages directly from Bigin CRM. This would help improve communication efficiency and make it easier for teams to respond quickly to customer inquiries.
        • CRM: hosting a single html file in Zoho and displaying it as a widget

          I have seen that CRM offers the option of uploading a web project to Zoho itself and displaying it as a widget in CRM. The instructions then talk about setting a development environment with Node and developing an application to upload to Zoho. But I
        • Synchronise item image between Zoho Commerce and Zoho Books/Inventory/CRM

          Here is a blindingly simple idea to tie several Zoho products together. Zoho - please include a method to synchronise the item image (or images) from one Zoho application to another. For example, if you upload an item image in Zoho Inventory, a user should
        • How to change position button transtition of Blueprint?

          Hi Everyone, Look at my screenshoot, it is possible move the reject button to the right? I couldn't find that setting in the blueprint. Thank you.
        • Marketer’s Space - WhatsApp Pricing Update: What Marketers Need to Know and Do

          Hello Marketers, Welcome back to Marketer’s Space! WhatsApp made changes to their pricing model on July 1, 2025, moving from conversation-based pricing to a per-message pricing model. This week’s post focuses on what these changes mean for your WhatsApp
        • Multi file upload

          Hi, I just wonder if one could upload multiple files in one shot, say between one and three files, without adding multiple File Upload fields? Thanks, Alalbany
        • Sorting Descending in a lookup

          I have a case number lookup on multiple forms. I need the most recent added to appear at the top of the lookup or as the list of cases grom it's too much to scroll. Is there a way to have a look up sort descending?
        • Importing customer comments and multiple shipto addresses

          I am evaluating Zoho Books and have most of my data imported with two exceptions: (1) Import customer comments - in my current system I have several comments of different types, and I need to bring these into Zoho. Preferably Books customer records, but
        • Can we add custom fields to portal community profiles?

          How do we add custom fields to our profile pages in our portal community? If we have the ability to add custom fields, will we be able to access those fields via API? We want to use our Desk community in our help portal as our primary community and would
        • Auto-upload Creator Files to WorkDrive

          Hi everyone, I’m working on a workflow that uploads files from Zoho Creator to specific subfolders in Zoho WorkDrive, as illustrated in the attached diagram. My Creator application form has two multi-file upload fields, and I want—on successful form submission—to
        • Asap Widget 2.0

          Where's the documentation for the new ASAP widget? https://www.zoho.com/desk/developers/asap/#introduction this one is outdated How can we dynamically navigate between different views? How can we prefill ticket forms using ASAP 2.0?
        • Update date & time when a cell is edited

          Hi All, I am desiring to have a cell update with the current date and time when another cell is edited. Any ideas?  Thank you
        • CRM x WorkDrive: File storage for new CRM signups is now powered by WorkDrive

          Availability Editions: All DCs: All Release plan: Released for new signups in all DCs. It will be enabled for existing users in a phased manner in the upcoming months. Help documentation: Documents in Zoho CRM Manage folders in Documents tab Manage files
        • Can the Trigger be changed?

          I'm afraid I already know the answer, but here goes... After activating a workflow (under Campaigns > Automations), Then later choosing to Edit the workflow, Can the Workflow's Trigger be changed? Currently the entire Trigger section + options are gone
        • Marketer's Space: Proven tips to improve open rates – I

          Hello Marketers! Welcome back to another post in Marketer's Space! In this week's post, we'll discuss the ever-important concept of open rates. This will be a multi-part series, as we have a range of topics to cover. Open rates—which measure the percentage
        • Creating Custom PDF Template from Form

          I am trying to create a custom PDF from form submissions. I have the standard subscription and it indicates that PDF forms are included. I cannot find anywhere to create PDF forms. I try to follow the instructions from here: https://help.zoho.com/portal/en/kb/forms/form-settings/pdf-settings/pdf-editor/articles/creating-your-own-pdf-template#Creating_your_template_from_the_scratch
        • Next Page