I REALLY wish Zoho would change the wording on this. It's confusing to customers because if they somehow get interrupted while trying to connect to PayPal or whatever payment platform and have to come back, they get the Payment Already Initiated message. Then I have to explain to them that Zoho does not, in fact, know if they already initiated payment, Zoho only knows they clicked through to the payment platform. I have fielded at least five of these questions in the past week. Is there a way to change it so it's clearer for clients?