Is there any way to prevent emails from being sent from zoho crm without pressing email opt out?

Is there any way to prevent emails from being sent from zoho crm without pressing email opt out?

When I left my desk yesterday I excitedly thought I had fixed my problem, by making use of the "Inactive" field ...

However after contacting the support chat, they have advised to stop emails being sent I need to update the "Email Opt Out" field - which of course I know ....

However I am wanting to use this magical button for its not always for others - not just those that have opted out ..... sometimes, they might have gone through a sequence but haven't interacted, so I want to stop all emails being sent, until they take action. 

Or for those that have said they are not interested right now, maybe in a few months ... the last thing I want to do is piss them off by them accidentally receiving an email ...

Essentially I want two of the "opt out buttons" one which depicts that the other person said they no longer wanted emails, and another button which shows that I have chosen not to send emails (for the time being)

Am I just overthinking it?

I know that I can create Views and exclude records based on criteria etc, however, the problem mostly arises when creating mass emails and the exclusion is forgotten from the criteria.


Preferably I would like a field that stopped emails being sent unless marked - ie that they have 'opted in'  ... which I believe is the legally correct and compliant ...

Thanks in advance


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