Issues with outook and zoho mail plugin and crm in side panel

Issues with outook and zoho mail plugin and crm in side panel

The issue below was reported about a month ago by another user. I am having the same issues! 

Using Zoho one, on outlook 365 with zoho plugin - but it's freezing and spinning . When it does work -and I open an email , it's asking do I want to add a new lead or contact when actually they've already been added! Outlook freezing , having to close down, resulting in lost emails - night mare really - given we're paying a hefty monthly subscription to zoho one.   Has any one had a fix for this??





'My client tells me it is when they are using Outlook. It starts off fine, but the (Zoho) window in the right panel (see image below) starts spinning as if searching for information, then eventually freezes their Outlook all together. '


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