Jouney is not triggered when creating/updating lead via Zoho Flow.

Jouney is not triggered when creating/updating lead via Zoho Flow.

Ok, what I am doing is a bit "complicated" but it is the best solution so far for what I want to achieve.

I use Wordpress and Elementor Form for a Ebook Download lead capturing page. I wanted to use Marketing Hub Sign Up form for that, but it did not work because:

- The form purpose is just for signing up, not for actions like downloading an ebook.
- The form will necessarily send a sign up email
- Not sure if the journey will trigger and send the ebook if the lead does not confirm the sign up

What I decided to do was:
1- Create a form in Elementor
2- Post the results to Zoho Flow webhook (there should be a way of doing that straight to Marketing Hub I guess... the API is too complicated and does not work for this purpose)
3- On the Zoho Flow "flow" I first create or update the lead and then wait 1 minute and UPDATE one specific lead field.
4- I created a journey to run when this specific field is updated
5- Profit

The problem is that the Journey does not trigger when the lead updates a lead field from Zoho Flow. This is very frustrating...


      • Sticky Posts

      • Introducing automation and utility conversations in WhatsApp marketing

        We’re excited to announce the addition of two new features to our WhatsApp integration: Automation and Utility conversations. These enhancements will allow you to streamline your marketing efforts and engage with your customers more effectively by automating

      • Tip of the week 02 - The art of 'seeing' your leads

        What's the last page that your lead visited before signing up for your brand? What was the page that first convinced your lead to explore more about you? Where are your leads coming in from? Well, these are some perennial questions today's marketers live upon. And, knowing the answers to these questions is crucial, considering the vitality of leads in every business. In the journey of finding lead opportunities, it's important to understand that every detail about a lead is useful. While the channels

      • Zoho Marketing Automation Update: Topics, Contacts, and List Management

        At Zoho Marketing Automation, our highest priority is making it easier for you to use our product to accomplish your business goals. With that in mind, we are updating three of our pivotal features: Topic, Contacts, and List Management.   These existing

      • Important: Zoho MarketingHub is now Zoho Marketing Automation

        Hello Everyone,   We hope you all are doing well. We'd like to notify you that we have rebranded Zoho MarketingHub to Zoho Marketing Automation. We'll discontinue using the term "MarketingHub" from May 26, 2021. However, there will be no changes in the

      • Important update: Please reauthorize your Zoho MarketingHub-Twitter integration

        Due to an immediate API change, users who have integrated with Twitter will have to reauthorize their Twitter account integration in Zoho MarketingHub to continue the services. What are the basic things you should keep in mind before and after reauthorizing?