Let us add Lookup fields in the Blueprint Transitions

Let us add Lookup fields in the Blueprint Transitions

We are unable to add Lookup Fields in the blueprint transitions in Zoho Desk, we wanted to make it a requirement for our workflow but since it's not available in the transition we cannot.

The lookup field exists in the Layout:

But it cannot be added/selected in the blueprint transition:

Feels like a design oversight to me. Please allow us to add Lookup fields in the blueprint transitions.


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