Live Chat notifications
Hi Community,
We have recently introduced the live Chat function and I noticed that the live chat notifications seem a bit ´´weak´´ in terms of catching the agents attention. This is particularly problematic when Zoho screen is in the background, i.e. behind some other software the agent is working with.
Is there a way to have a kind of a popup via a chrome extension or something like that grabs immediately attention?
Topic Participants
leopsomo
Sasidar Thandapani
CC Evaluator
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