Know, track, and engage your website visitors at a very collaborative and personalized level. Increase your business through automated chat invitation. Integrate with ​ZCRM and ensure customer satisfaction. Group your visitors into the revolutionary Zoho SalesIQ rings based on ZCRM fields available in the lead, contact and potential sections. Zoho SalesIQ is a sales enhancer for your eStore.

 

Installing Prestashop live chat module 

• Log into your Prestashop with your admin account.
• Click on the "Modules" tab then select " Modules”.
• Select “Add a new module”.
• Download the below file "http://www.zoho.com/salesiq/downloads/plugins/prestashop/prestashop_zoho_salesiq_v1.0.zip" and upload in the “ADD A NEW MODULE SECTION”.
• Scroll down to the “MODULE LIST” section and click “Install”.
• Paste the Zoho SalesIQ code in the “Chat Widget code” area. 

Admin Configurations

• Chat window – This configuration allows you to handle the visibility of chat bubble in your Prestashop store.
• Include in – Select the pages, which you would like to display the chat window. If All Pages is selected, the chat window is displayed throughout the site.
• Quick Chat Button - If enabled, a “Click here to chat” button is added in the product pages. 

Getting Zoho SalesIQ Code Snippet

• Login to your Zoho SalesIQ Operator console.
• Click "Settings".
• In the "Web Embed" section, click on the name of the Embed you are attempting to include in a page.
• Scroll down to the "Button Appearance" section section and choose "Float window".
• Select the code snippet below and copy. 

Following guide will help you to know more about adding Zoho SalesIQ to your Prestashop store.

https://www.zoho.com/salesiq/help/integrations/live-chat-plugin-for-prestashop.html

Note :

 

To receive live chat notifications you should be logged in to https://www.zoho.com/salesiq/

Regards,

Ralph