Mail Alerts

Mail Alerts

Hello,
 
I am setting up Zoho People and still learning it as I go.  I have an issue that may not be an issue at all.
 
Basically,  I created a custom form. Then, I created an email alert for when a record is added to that form. The email alert is supposed to be sent to users with the given "Role" as well as the people they are reporting to.  I also created a checklist with tasks assigned to those people.
 
The checklist works and triggers every time a record is added.
 
The email alerts have yet to trigger. Not even once. Now, I set this up roughly one hour ago but I have still not received any email alerts. Is there a set amount of time I have to wait after the form and mail alerts are created before they start working?
 
Yes, I do have users with that assigned role.  Yes, I do have those people assigned to a "reporting to" person.
 
Help!


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