We have some Facebook Leads Ads Forms synchronized in Zoho Social and Zoho CRM, working fine. The only issue is the tag, in the additional fields.
We have tried to match with every possible Ad field, but we can't get it to appear in the tag field in leads in Zoho CRM (image attached)
We even downloaded a csv sample, but the fields in the csv are not matching the ones offered in additional fields options. The CSV is offering the following ones CREATED TIME, CAMPAIGN NAME, FORM NAME, FIRST NAME, COUNTRY, EMAIL, PHONE NUMBER, ADSET NAME, AD NAME
How should we do it? What field do I need to match, from the screenshot attached, with 'Tag' to have it added as a tag in Zoho CRM Leads?