Bot Requirements:

1. Initiate chat/ Trigger a welcome message.
   
2. Lists out the services and doctors available inside the hospital organization.
   
3. Schedule consultation appointments using Calendar widgets.
   
4. Let visitors chat with top doctors in the organization.
   
5. Order Medicine from pharmacies.
   
6. Fix appointments for scans, tests and check-ups. 
   

 Zobot Capabilities:

What will this Zobot do?

• The bot triggers a welcome message when a visitor hits the website  
  
• It captures visitor details like name, email, phone number, gender and age and then asks visitors what medical service they want to avail and then proceeds accordingly.
  
• When a department is chosen, the doctors associated with the corresponding department are displayed.
  
• It schedules consultation, scan and test appointments using the Range Calendar widget based on the convenience of both parties. 
  
• It sends a confirmation message telling the visitor that their appointment has been fixed.
  
• At the end of it all, the bot also lets visitors schedule more appointments in case they want to.  
  

Bot Flow:

How to create this bot?

• Navigate to Settings > Zobot > Create bot. Add a name, description, choose the website and preferred departments.
  
• Set trigger criteria and enable business hours and operator handoff based on your requirements.
  
• Now, copy the code and paste it inside each of the three handlers- Trigger, Message and Context.
  
• Save and Publish each handler separately and then publish the bot.