Not displaying a newly created window within an application

Not displaying a newly created window within an application

On a specific stock trading application (see image below), when a newly created full screen operation is invoked (File->New) oft times it is invisible (the mouse input is correctly routed to the new window but the hover over contents shows the invisible pop-up as a blank blue background).

This behavior never occurs when using remote software other than Zone Assist.

This is on a Windows Server 2019 (compatible to Win10).  Am using web-based chrome browser (Version 131.0.6778.205 (Official Build) (64-bit)) plugin.  See the ZA browser plugin version in the image below:



Please advise.

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