outlook and android email client no longer working

outlook and android email client no longer working

all of my access on my mobile devices has stopped working.  no settings have been changed.  I have both pop3 and imap enabled enabled but keep receiving "Could't verify account The username or password is incorrect or POP3/IMAP access isn't turned on for this account.  Check your email account settings on the web, then try again."  It still works on the ZOHO mail app.  I have double checked and both POP3 and IMAP are enabled.

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