Please change pack the method for "recording payments" to how it was before
Hi Zoho,
I noticed that you suddenly have changed the design and method for recording payment.
Before your change, record payment was a simple action to make. I just had follow below easy steps.
1) Click on the actual invoice
2) Press the link that says "record payment"
3) Then press "OK" and then the invoice is saved as "payment done".
Now, with your new design, I have to do the following steps.
1) Click on the actual invoice
2) Press the link that says "record payment"
3) Enter information the amount that was paid in
3) Then press "OK" and then the invoice is saved as "payment done".
As you see you have added one more extra step in the process. Now I have to manually enter the amount that was paid in. Before, I did not have to enter this information. I just had to view and confirm. In case the paid in amount did not match the due amount, then I had the option to manually enter the paid in amount.
In almost 99 % of the cases, paid in amount matches the due amount to 100%. Therefore, is was a bit time saving before. Now, with your renewed design, you force us to add another moment. Having many invoices to handle, this just creates more time consuming work for us.
Furthermore, it also includes the human error risk of mistakenly entering wrong numbers.
PLEASE CHANGE IT BACK TO HOW IT WAS BEFORE!!!!!
DO NOT IMPLEMENT CHANGES THAT IS NOT ANY IMPROVEMENTS!
MORE UNWANTED "IMPROVEMENTS" LIKE THIS AND I HAVE TO FIND ANOTHER ONLINE SERVICE FOR MY INVOICES.
Please listen to what your customer wants and just deliver that, nothing else.
Best Regards,
Bjorn
I noticed that you suddenly have changed the design and method for recording payment.
Before your change, record payment was a simple action to make. I just had follow below easy steps.
1) Click on the actual invoice
2) Press the link that says "record payment"
3) Then press "OK" and then the invoice is saved as "payment done".
Now, with your new design, I have to do the following steps.
1) Click on the actual invoice
2) Press the link that says "record payment"
3) Enter information the amount that was paid in
3) Then press "OK" and then the invoice is saved as "payment done".
As you see you have added one more extra step in the process. Now I have to manually enter the amount that was paid in. Before, I did not have to enter this information. I just had to view and confirm. In case the paid in amount did not match the due amount, then I had the option to manually enter the paid in amount.
In almost 99 % of the cases, paid in amount matches the due amount to 100%. Therefore, is was a bit time saving before. Now, with your renewed design, you force us to add another moment. Having many invoices to handle, this just creates more time consuming work for us.
Furthermore, it also includes the human error risk of mistakenly entering wrong numbers.
PLEASE CHANGE IT BACK TO HOW IT WAS BEFORE!!!!!
DO NOT IMPLEMENT CHANGES THAT IS NOT ANY IMPROVEMENTS!
MORE UNWANTED "IMPROVEMENTS" LIKE THIS AND I HAVE TO FIND ANOTHER ONLINE SERVICE FOR MY INVOICES.
Please listen to what your customer wants and just deliver that, nothing else.
Best Regards,
Bjorn
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