"Preview is not available" errors

"Preview is not available" errors

I have a couple of Zoho Docs spreadsheets "published to external world". Until now, everything worked fine. But since the last update, I started getting " Preview is not available" errors. For example: https://docs.zoho.com/embed/0ystiaff0d8291ec94d2aba182ae80d56e4d6

Another newly created and published to external world spreadsheet example:
https://docs.zoho.com/embed/16l7i2a83bcf248a54d3fa0dfe0e3000cedc7


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