Unattended Access (Beta) is live!
Unattended Access, a feature requested by a lot of our customers is live now. Currently, it's in beta. You can add up to 100 computers per Technician subscription. They can also be accessed by your organization members. My Computers list in Zoho Assist home page will always display the online status of your unattended computers. You can rename the computers whenever you wish. Currently, Unattended Access can be configured only for Windows computers. Nevertheless, you can access those computers from both Windows and Mac.
Sharing your screen comes to Mac!
Two-way screen sharing comes to Mac OS with this version. This feature will help you train your customers on any installation or troubleshooting process by sharing your screen with them. It works with all OS combinations between Technician and Customer - Mac to Mac or Mac to Windows. This feature supports all Mac OS versions.
This version includes some crucial and minor bug fixes. Feel free to share your feedback.