Remote with Edge browser: "Look for an app in the store"
My remote assist session failed today because: The end user, using Edge, was prompted with "You'll need a new app to open this zohoassistlaunch." The only choice is "Look for an app in the store." Screen shot attached.
I think I found a workaround; this post is to share my frustration when trying to guide a user into a remote session. When he says "You'll need a new app...look... in the store" Try using the online help. I don't know what to tell him. Should it be this hard?
Thanks for listening,
JA