Separating Inventory for Online Shop and Other Customers in Zoho Commerce & Inventory

Separating Inventory for Online Shop and Other Customers in Zoho Commerce & Inventory

Hello everyone,

We are using Zoho Commerce and are facing a challenge in managing our stock for different types of customers. Specifically, we want to ensure that our online shop pulls stock only from a specific warehouse, while other customers (e.g., wholesale buyers) are supplied from separate warehouses.

Background:

Our stock levels are sometimes dynamic, and we only reconcile them across all warehouses at the end of each month. Because of this, there is a risk that our shop might sell products that are not actually available. To prevent this, we need to make sure that our online shop is linked exclusively to a designated warehouse.

Is there a way to configure Zoho Inventory so that only a specific warehouse is used for online shop orders? If so, what settings or workflows would be required to achieve this?

Thanks in advance for your help!




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