Shopify not Update Products Quantity from Zoho Inventory

Shopify not Update Products Quantity from Zoho Inventory

Hi,

Products were created in shopify, sync'd and confirmed in ZOHO Inventory. The inventory policy in Shopify is set to " Shopify tracks this product's inventory" for all products. During the products' creation, the initial inventory count in Shopify was set to zero. Although the inventory level in ZOHO products are not zero, the inventory level on Shopify for the same products still set to 0 and not get updated even after do the synchronization.

I have performed manual sync and also waited 4+ hours, inventory counts in Shopify still don't reflect the values in ZOHO inventory.  Any ideas to resolve and sync inventory levels?

Regards,
Mohammad
little.chick.ksa@gmail.com