Showtime Recordings not available

Showtime Recordings not available

Hello,
 We are running  Zoho Showtime Trial version. The recordings of the meetings are processing  for a long time. its been more than 12 hours now, but still it is been shown as under processing. We are planning to upgrade to a plan if the recordings are proper.
PFA the screenshot. W e are not able to view the recordings in the library as well. Is this something to do with Trial version?

Sample scenario:
My user ID is 651272301.
Recurring Online SessionRemote Session
18 Apr 2020


Regards,
Jayendra Vadrevu

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