Start chat 'on the go' with the New SalesIQ Mobile SDK for iOS and Android devices
Hear thee, hear thee!!
SalesIQ launches ' Mobilisten ' ( a.k.a Mobile SDK ) for your iOS and Android phones. This can be your in-app messaging tool that can be integrated with your existing application. With this, you can start a live chat with your app users 'on the go'. How cool is that?
Not just that you can also send promotions and use your Mobile application better through Push Notifications, File sharing and Screenshots.
How to integrate mobile SDK with your existing application
1. Proactively reach out to your app users and help them achieve their goal
When you find a user looking to register for a broadband connection but they don't know how to go about with it. You can trigger a proactive chat , understand their requirements and help them accomplish their goal. You can also get the details and register the request on the chat session .
2. Help your customers resolve their issues
When your Xbox 360 user is facing an issue while buying an accessory. You can ask your customer to share a screenshot of the error message during your chat session. Then, with the help of Mobilisten they can get connected with technical team right away and get the issue solved.
3. Send promotions to targeted audience
Lets take a case where your business decides to run a promotion campaign to all the prospects and customers who have signed up in the last week. Here, promo codes can be sent with push notifications , to the targeted audience by creating a visitor history list. This way you help your business grow and attract a lot more users.
Besides that, you can also let your customers rate and give feedback once they end their chat session. Because with instant syncing across devices and custom push notifications, you won't miss a thing! And, if you can't wait to use it already, you can dive deeper with our User Guides for your iOS and Android devices and use it right away!
Cheers,
Mary Mol
Topic Participants
Mary Mol
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