Storage limit reached

Hi,

I'm on the free plan for Zoho Docs for now.

When I try to save a file into a shared folder I get the following message:

I went to check out the storage details of my folder but it seems like it didn't register the correct amount of used data:

What I then did was check out the size of the shared folder in Windows and as you can see it's way less than the 5GB you get as a free user:

Can you please check out what's going on? Thank you

Sticky Posts
Do more with Zoho Docs
Hello Everyone, Thanks for participating in our live webinars, posing questions and giving feedback. We look forward to having you with us in the next live webinar from Zoho Docs. This webinar will help you learn how to: Set up your organization profile Create organizational policies Organize files for easy access Work together on files for improved productivity Assess performance with activity reports Create appealing content with the Zoho Office Suite Day : Thursday, 8th February 2018 Time :

Topic Participants