Stripe "Operation Failed"

Stripe "Operation Failed"

I've followed the directions exactly on Zohos website to setup stripe but I still get this error.  

In Stripe I have also made sure I am using the Live API key and have verified my account so that it is now active and able to accept transactions.  I do not get an error when setting up but only when my customers choose the stripe option to pay online.

Help!

Brenda