%TaxName% and %TaxValue% are empty

%TaxName% and %TaxValue% are empty

I just sent an email to support but just now noticed the New Topic button so I will post here as well.

We think we have decided to go with Zoho Invoice and have spend DAYS customizing an Invoice and it's just about there except suddenly %TaxName% and %TaxValue% are empty. The variable is replaced with nothing. All the other place holders work fine in this invoice and %TaxName% and %TaxValue% work fine in other templates just not in the final version of the template. I've deleted and re-added, I've tried different colors and fonts, and if I put a different place holder in the same location it works fine?

Any ideas on how to fix this? I don't know HTML or CSS very well and it has take a great deal of patience on my part to get here - I don't have the heart to start over. I've been pasting the invoice into KompoZer so that I can figure out what is going on and then adjust it in the invoice to get the results that I need and I've been careful not to hose anything so I think the HTML is OK

I'm happy to post the HTML if that will help.

Thanks,
-Dane












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