Tie Zoho Assist unattended client to Zoho Desk contact

Tie Zoho Assist unattended client to Zoho Desk contact

The Zoho Assist integration with Zoho Desk is pretty neat.

However, for us, we make use of unattended installations far more than ad-hoc support requests.

If it were possible to link an 'Unattended Access' machine to a contact in Zoho desk, that would mean we could launch straight in to their machine from the ticket without having to send an invite to the user to run software that is already installed on their machine.

Is this something that is on the roadmap?

      • Sticky Posts

      • Release Notes: Version 1.91, February 2015

        Unattended Access (Beta) is live!   Unattended Access, a feature requested by a lot of our customers is live now. Currently, it's in beta. You can add up to 100 computers per Technician subscription. They can also be accessed by your organization members.  My Computers  list in Zoho Assist home page will  always  display the online status of your unattended computers. You can rename the computers whenever you wish.  Currently, Unattended Access can be configured only for Windows computers. Nevertheless,