Update All contacts emails address - Zoho Desk
Update All contacts emails address - Zoho Desk
I did the steps mentioned in the below link related to the contacts.
I clicked on the overwrite option, but the function created new contacts instead of overwriting the existing ones.
(I did the steps many times but no luck)
Please help
https://help.zoho.com/portal/en/kb/desk/for-administrators/data-administration/articles/importing-data-to-zoho-desk