Utterly confused by conflicting information!!! Multiple domains/ email addresses in ZOHO One

Utterly confused by conflicting information!!! Multiple domains/ email addresses in ZOHO One

Since I have several educational institutions (each with different domains/websites/email addresses and processes) I have been trying to figure out whether it is possible to send & receive email from each different email address and do all the other things that the ZOHO-One platform offers (like CRM, Projects, Bookkeeping) for all of my different business entities within one single (I have no personnel) ZOHO-One account.


Each time I receive a different answer, leaving me at this point utterly confused. To illustrate my confusion, following is a random sample of the different communications I have received. See quotes:


You can add multiple domains (upto 30) and have their associated mailboxes in Zoho Mail if you're subscribed for Zoho One. 
Regards, 
Zoho One Team 


My name is [xxxx] and I am a Pre-sales engineer for Zoho. Thank you for taking the time to contact us.
If you want to integrate your emails, you can do it using Zoho CRM within the One package. 
You can configure only one incoming email address to the application however, the outgoing email address can be multiple. 
I hope the above clarifies. Looking forward to assist you.


My previous reply was for the email integration with Zoho CRM where you can integrate only one incoming email address but multiple outgoing email addresses.
Multibranding is a feature within Zoho Desk which will allow you to create multiple departments and set department specific emails and customer portals. 


-Meerder mailadressen kan niet in het CRM, Projects etc. Hooguit om outbound te mailen, maar niet om te ontvangen. Zoho Mail kan je wel koppelen met je mails. Hierin zie ik dus wel een beperking eventueel. [translation: "Multiple mail-addresses is not an option in CRM, Projects, etc. At most outbound mailing, but not to receive from multiple emai addresses"]

I am sorry to say that it is not possible to have more than one email address/domain name in Zoho One. You can, however, send messages from more than one email address, but only outgoing mail. 

Yes, you can add multiple domains (up to 30) and have their associated mailboxes 
in Zoho Mail with a paid subscribtion to Zoho One. 

In Zoho One, you can add upto 30 domains and the maximum number of email aliases that can be added is 30.
Refer here to know about the Zoho One details.
Write to support(at)zohoone(dot)com if you need any further assistance.
Regards,
Zoho Team


Can you understand that I am confused? What is it now!?!?!?!?!

Here are several discussions on the topic:



      • Sticky Posts

      • My Zoho Story #19 - How and IT service provider, CTSP, are streamlining customer support using Zoho

        My Zoho Story is a video podcast series where we connect with Zoho users worldwide to hear from them about their experiences with Zoho and how it became an integral part of their everyday business life. Our recent 'My Zoho Story' took us to Australia

      • My Zoho Story #18- How Mirage Visual Limited achieved enhanced customer service experience, using Zoho

        My Zoho Story is a video podcast series where we connect with Zoho users worldwide to hear from them about their experiences with Zoho and how it became an integral part of their everyday business life. Our recent interview with Sam Blenkiron from Mirage

      • My Zoho Story #17 - How Superior Trucking Payroll Service scaled their business with Zoho

        My Zoho Story is a video podcast series where we connect with Zoho users worldwide to hear from them about their experiences with Zoho and how it became an integral part of their everyday business life. In our recent episode, we had the opportunity to

      • Update on the upcoming Zoho User Group meetups - Q1

        Hey Zoho Community!  How're you all doing? We have an important announcement about the Zoho User Group meetups this quarter - Owing to the looming threat of COVID - 19, we're recalling several of our ZUG meetups that can't be run locally and are pulling back our Zoho teams who have traveled for these events. We have also suspended Zoho meetups run by our local partners and user group leaders as we do not want any of our users to come in harm's way. For those of you who have not seen the email about

      • Eighth day of Christmas - Zoho Recruit

        Check out the story behind our sixth day of Christmas post. ​ The eighth day of the 12 days of Christmas relates to Zoho Recruit  "On the eighth day of Christmas my true love sent to me: eight maids a milking, seven swans a swimming, six geese a laying, five golden rings, four calling birds, three french hens, two turtle-doves, and a partridge in a pear tree." The eight maids walking up with portfolios in their hands signifies Zoho Recruit's recruitment solutions built to provide diverse, end-to-end