We’re transitioning from Zoho ShowTime to TrainerCentral

We’re transitioning from Zoho ShowTime to TrainerCentral

Hello everyone,

Zoho ShowTime was originally built as a training platform to serve training agencies, HR teams, and individual trainers. As the platform grew, we realized that more creators and businesses could benefit from its capabilities. That’s why we launched a new brand, TrainerCentral, a full-featured training platform that handles everything from course creation to live sessions. With a host of new features and added capabilities in TrainerCentral, we’re saying goodbye to Zoho ShowTime and transitioning to a more advanced, comprehensive platform.

With TrainerCentral, you can design multimedia-rich courses that combine videos, documents, quizzes, and assignments to offer self-paced training. Built-in live session tools allow you to host interactive sessions including polls, chats, and surveys, to keep learners engaged. The platform simplifies learner management with detailed progress tracking, analytics, and automated certificates, helping trainers measure performance and learning outcomes with ease.

It also offers a no-code website builder that enables users to create a professional, fully branded academy website to strategize and market their online courses effectively to learners. With its robust, integrated payment gateway system, it facilitates secure, frictionless transactions across global markets.

This migration from Zoho Showtime to TrainerCentral will provide you with access to enhanced features, improved performance, and a unified training experience.

How to migrate from Zoho ShowTime to TrainerCentral.



You can migrate your account from Zoho ShowTime to TrainerCentral anytime by clicking the Migrate button in the left pane and following the on-screen instructions. Once migrated, you’ll receive a notification, through which you can access your TrainerCentral account.


  1. Only the super admin of a Zoho ShowTime portal can migrate their portal's data to TrainerCentral.
  2. We’ll be disabling remote session scheduling and learner registration for on-demand sessions starting December 1, 2025. With this transition, Zoho ShowTime will reach its End of Life (EOL) on December 31, 2025.

To avoid any disruptions to your live classes, please move to TrainerCentral before December 31, 2025.

We hope this will elevate your experience to the next level.

If you have any questions, take a look at the FAQ section below, reach out to us at support@zohoshowtime.com, or just leave a comment here.  

FAQ
1. How long will the migration take? 
The migration of your Zoho ShowTime data and account portal is expected to take approximately one to two hours. In the event of any technical issues or glitches during the migration, the product team will address them immediately. In such rare cases, the migration will be completed within 24–48 hours.

2. What will happen to my Zoho ShowTime account if it is not migrated before the sunset?
If you fail to migrate before the sunset, i.e., December 31, 2025, active Zoho ShowTime accounts will be automatically migrated to TrainerCentral.

 3. What will happen after migration? 
You will be able to access TrainerCentral with your Zoho ShowTime credentials and continue your teaching journey seamlessly, with the added benefit of new features.

 4. Will there be any changes to my payment after migration? 
No, there will be no changes to your payment. The amount you currently pay for your Zoho ShowTime subscription will remain the same after migration.

 5. I am a Zoho ShowTime customer or Zoho One user. How will I be mapped to the TrainerCentral plan? 
If you are a Zoho ShowTime customer or a Zoho One user, you will be mapped to the equivalent TrainerCentral plan automatically to ensure a seamless transition.

 6. What happens if I choose not to migrate? 
You can back up your data, including materials, recordings, and analytics associated with your account, and then contact our support team to delete your account.

 7. I am a Zoho One user and purchased paid attendee add-ons. How do I enable them in TrainerCentral? 
You’ll need to reach out to support team to enable it again in TrainerCentral.

8. Will my configured payment gateway and ticket settings in Zoho ShowTime be migrated to my TrainerCentral account automatically?  
All of the sessions and tickets created in Zoho ShowTime will be migrated without any changes to your TrainerCentral account. However, for any new sessions you create in TrainerCentral, you will need to set up your payment gateway and ticketing options again.
Kindly refer to this help link to see the list of payment gateways supported by TrainerCentral.

 9. Where can I find my past sessions and library content from Zoho ShowTime in TrainerCentral after migration?

  
   

     Remote session: You can find previously created/conducted Zoho ShowTime remote sessions in Live WorkshopsPast Sessions.

     On-demand session: You can find previously created/conducted Zoho ShowTime on-demand sessions in Live WorkshopsOn demand.

     All materials hosted in your ShowTime library will be moved to TrainerCentral's library.
 10. Will my current integrations like Zoho CRM, Zapier, and Zoho Flow function seamlessly? 
All of your Zoho CRM, Zapier, and Zoho Flow integrations and their functionalities will be migrated seamlessly to TrainerCentral. In Zapier and Zoho Flow, several additional triggers and actions are available for all courses and live workshops.

 11. If I cancel my TrainerCentral subscription after migration, will I get the same plan when I resubscribe to a new TrainerCentral account? 
No. The equivalent plan is provided only if you migrate from Zoho ShowTime. If you resubscribe for a new TrainerCentral account, you’ll be mapped to a new plan.

12. What if I can't see the Migrate button on my 
Zoho ShowTime portal?
If the Migrate button isn’t visible, please contact our support team to help you migrate from Zoho ShowTime to TrainerCentral.


      • Sticky Posts

      • Video tip 02: Customize your feedback and evaluation forms in Zoho ShowTime

        Hello everyone,  Here's a new video tip for all our ShowTime users. Today we will learn few quick, effective ways to evaluate your participants and assess your trainings conducted on Showtime, like MCQs (multiple choice questions), text-boxes, and ratings scale.   Watch the below video to learn how these assessment systems help you effectively evaluate course-related knowledge and skills of your trainees on a regular basis.      Follow this page to learn more such tips and stay updated on all the
      • Video tip 05: Host training courses under your own personalized domain and white-label your email communications.

        Hello everyone,  As a trainer, having your own domain name increases your brand's positioning and reach through search results on top search engines like Google, Yahoo, and Bing. Prospective customers will more readily pay for courses from an organization with a professional, established online presence. A custom domain establishes you as a leader in your area of subject expertise, helping you promote your courses and build brand recognition with your global audience.   In today's video tip, we at
      • Video tip 04: Do you want to set up repeated training sessions at regular intervals? Learn how.

        Hello everyone,    Sometimes it is difficult to organize and manage your everyday work and training sessions. Scheduling recurring or repeated sessions can be even more time-consuming as you need to create and maintain the training content, schedule multiple time slots for the training, manage registrants across each session, and more.    Zoho ShowTime offers a smarter option for these cases that only takes a few clicks. Play the video below to learn how to use the same presentation content and set
      • Spotlight 03: Connect and deliver more effective trainings with ShowTimes' Viewer app

        With the growing need for virtual classroom learning, the use of mobile and tablet software is quickly becoming the most convenient way to share knowledge between educators and students. According to a 2018 study, nearly 67% of digital learners now use mobile devices to complete their online coursework. Additionally, smartphone learners complete course material 45% faster than those using a computer.  Considering these facts, we now introduce our next community spotlight series that will focus on Zoho
      • Video tip 1: Record and share trainings on Zoho ShowTime.

        Hello everyone,   We are excited to launch our video tip of the month series within our ShowTime's community, aimed to help our trainers and educators with brief and practical tips on delivering more effective and comprehensive training.   In this month's video tip, we will show you how to record your training sessions quickly and share them with your attendees and other prospective learners externally. We hope this tip was useful. ShowTime also allows you to automatically record your live trainings

        • Recent Topics

        • Customizable UI components in pages | Theme builder

          Anyone know when these roadmap items are scheduled for release? They were originally scheduled for Q4 2025. https://www.zoho.com/creator/product-roadmap.html
        • Feature Requests - Contact Coloured Picklist Visibility & Field Visibility During Ticket Creation

          Hi Desk Team, I have 2 feature requests for you. Since Coloured Picklists are now available in Desk, It would be great if the colours were visible on the Related Details (Contact Information) when creating a ticket. In the screenshot below, I have 2 fields
        • Kaizen #140 - Integrating Blog feed scraping service into Zoho CRM Dashboard

          Howdy Tech Wizards! Welcome to a fresh week of kaizen. This week, we will look at how to create a dashboard widget that displays the most recent blog post of your preferred products/services, updated daily at a specific time. We will leverage the potential
        • How to integrate XML with Zoho CRM

          Hi, I have an eCom service provider that gives me a dynamic XML that contains order information, clients, shipments... The XML link is the only thing I have. No Oath or key, No API get... I want to integrate it into Zoho CRM. I am not a developer nor
        • Feature Request - Ability to Customise Contact Info Card on Ticket Details View

          Hi Desk Team, I've added a "Contact Priority" and "Account Prioirty" field and it would be very useful to agents if they could see that information in the Contact Info card on the Ticket Details view. It would be great if we could choose some fields to
        • Tax in Quote

          Each row item in a quote has a tax value. At the total numbers at the bottom, there is also a Tax entry. If you select tax in both of the (line item, and the total), the tax doubles. My assumption is that the Tax total should be totalling the tax from
        • Zoho Flow integration with Facebook Messenger and Whatsapp

          Hi there,  any plans of adding integrations with Facebook Messenger and Whatsapp into Zoho Flow? Seems that more and more business are delivering automated updates such as "your order is received",  "your order has been shipped" and so on via these two platforms. Not sure if Whatsapp has the API access needed i am pretty sure that Facebook Messenger has... Kind regards Bo Thygesen 
        • Notes badge as a quick action in the list view

          Hello all, We are introducing the Notes badge in the list view of all modules as a quick action you can perform for each record, in addition to the existing Activity badge. With this enhancement, users will have quick visibility into the notes associated
        • Really want the field "Company" in the activities module!

          Hi team! Something we are really missing is able to see the field Company when working in the activities module. We have a lot of tasks and need to see what company it's related to. It's really annoying to not be able to see it.🙈 Thx!
        • Multi-currency and Products

          One of the main reasons I have gone down the Zoho route is because I need multi-currency support.  However, I find that products can only be priced in the home currency, We sell to the US and UK.  However, we maintain different price lists for each. 
        • Campaigns unsubscribe/manage preferences links

          Hi, Where can I edit the unscubscribe and manage preferences link in the footer of the email. I would like it so that when you click 'manage preferences' an form opens up that allows the person to choose what type of emails they do and don't wish to
        • email address somehow still not verified (?!)

          L.S. After creating a new email template in CRM I was about to send a group email to my clients, then Zoho CRM announced that they would change the sender address to some kind of Zoho-e-ddress because my email address "has not been verified". Not only
        • Marketing Tip #17: Add credibility to your online store with Review Widgets

          One of the fastest ways to build trust in an online store is to show real customer feedback right where people are deciding to buy. Third-party widgets let you embed things like Google Reviews, Instagram feeds, or even a WhatsApp chat button. These add
        • adding several team members to an Opportunity

          How can we add several team members to one opportunity for collaboration? I have researched and only found something called Deal Team which I cannot find in my CRM to configure.
        • CRM gets location smart with the all new Map View: visualize records, locate records within any radius, and more

          Hello all, We've introduced a new way to work with location data in Zoho CRM: the Map View. Instead of scrolling through endless lists, your records now appear as pins on a map. Built on top of the all-new address field and powered by Mappls (MapMyIndia),
        • PDF Annotation is here - Mark Up PDFs Your Way!

          Reviewing PDFs just got a whole lot easier. You can now annotate PDFs directly in Zoho Notebook. Highlight important sections, add text, insert images, apply watermarks, and mark up documents in detail without leaving your notes. No app switching. No
        • Bulk update Profile Permissions

          Dears, What should we do if we add new forms or reports and need to update more than 20 permissions? Updating them one by one feels pretty harsh, doesn’t it?
        • From Zoho CRM to Paper : Design & Print Data Directly using Canvas Print View

          Hello Everyone, We are excited to announce a new addition to your Canvas in Zoho CRM - Print View. Canvas print view helps you transform your custom CRM layouts into print-ready documents, so you can bring your digital data to the physical world with
        • Unify Overlapping Functionalities Across Zoho Products

          Hi Zoho One Team, We would like to raise a concern about the current overlap of core functionalities across various Zoho applications. While Zoho offers a rich suite of tools, many applications include similar or identical features—such as shift management,
        • Filter in fields from Jira extension

          We have installed the Jira extension so we can maken Jira issues from Zoho desk. In Zoho desk I can also see the Jira issue status for example but I can not filter on this field. I would like to setup an filter showing me the closed Jira issues. How can
        • text length in list report mobile/tablet

          Is there a way to make the full text of a text field appear in the list report on mobile and tablet? With custom layouts, the text is always truncated after a certain number of characters.
        • Zoho Creator customer portal limitation | Zoho One

          I'm asking you all for any feedback as to the logic or reasoning behind drastically limiting portal users when Zoho already meters based on number of records. I'm a single-seat, Zoho One Enterprise license holder. If my portal users are going to add records, wouldn't that increase revenue for Zoho as that is how Creator is monetized? Why limit my customer portal to only THREE external users when more users would equate to more records being entered into the database?!? (See help ticket reply below.)
        • Link Contacts to Billed Accounts

          Hello, I want to do a survey on all my customers of 2025. For that I want to select all contacts linked to accounts who where billed in 2025. How to I create this link to I can then use Zoho Survey with this database of contacts?
        • Export all of our manuals from Zoho Learn in one go

          Hi, I know there's a way to export manuals in Zoho Learn, but I want to export everything in one go so it won't take so long. I can't see a way to do this, can I get some assistance or is this a feature in the pipeline? Thanks, Hannah
        • Bring Zoho Shifts Capabilities into Zoho People Shift Module

          Hello Zoho People Product Team, After a deep review of the Zoho People Shift module and a direct comparison with Zoho Shifts, we would like to raise a feature request and serious concern regarding the current state of shift management in Zoho People.
        • Historical Sales Info - Blend with Finance Invoice Line Items, Access in CRM and Desk

          My company has been using Zoho One since 2021, with sales data going back through 2020. However, we have been in business much longer, and we have historical sales information that we want to have at our fingertips when talking with customers (usually
        • Is there API Doc for Zoho Survey?

          Hi everyone, Is there API doc for Zoho Survey? Currently evaluating a solution - use case to automate survey administration especially for internal use. But after a brief search, I couldn't find API doc for this. So I thought I should ask here. Than
        • Pre-Zoho Sales Info - Best Way to Add to Desk / CRM

          My company has been using Zoho One since 2021, with sales data going back through 2020. However, we have been in business much longer, and we have historical sales information that we want to have at our fingertips when talking with customers (usually
        • Shift-Centric View for Assigning and Managing Shifts in Zoho People

          Hello Zoho People Product Team, Greetings and hope you are doing well. This feature request is related to Zoho People - please don't move it to zoho one! We would like to submit a feature request regarding the shift assignment and management view in Zoho
        • CRM function REST API response format

          Is there a way to control the JSON response returned by the CRM function REST API? If I call a function using either OAuth or an API key it returns a 200 OK response with a string in the format shown below. I am using a particular feature of an external
        • Add Employee Availability Functionality to Zoho People Shift Module

          Hello Zoho People Product Team, Greetings and hope you are doing well. We would like to submit a feature request to enhance the Zoho People Shift module by adding employee availability management, similar to the functionality available in Zoho Shifts.
        • Using MPN across multiple SKUs and inventory tracking

          I have several different SKU's that share a common MPN and would like to track inventory by MPN. SKU1 has MPN1 assigned SKU2 has MPN1 assigned Here is an example If I start with 5 of MPN 1 in stock I want each SKU1 and SKU2 to show as 5 in stock, If I
        • Unable to Access Application:

          Whenever I try to access my application from the desktop, say I am editing it and want to test something in the desktop environment I get: An error has occurred. An internal error has occurred. Please check the URL , or try refreshing the page I can edit
        • Adding custom "lookup" fields in Zoho Customization

          How can I add a second “lookup” field in Zoho? I’m trying to create another lookup that pulls from my Contacts, but the option doesn’t appear in the module customization sidebar. In many cases, a single work order involves multiple contacts. Ideally,
        • Cannot see Application from Lookup field

          Hi all, I am trying to access data for an application on our account via a lookup field; however, the application doesn't appear in the dropdown at all. Can anyone shed any light on this, please? I have asked Zoho support; however, they're just as confused,
        • Cannot see correct DNS config for mail after moving domain to another provider

          I have moved my domain from one provider to another and after that zoho mail stopped working (expected). Problem is, zoho mail admin panel still shows (10 hours after move) that all records are correct while I haven't changed anything in my domain DNS
        • Zoho CRM Meetings Module Issues

          We have a use-case that is very common in today's world, but won't work in Zoho CRM. We have an SDR (Sales Development Rep) who makes many calls per day to Leads and Contacts, and schedules meetings for our primary Sales Reps. He does this by logging
        • Zoho Books integration sync from Zoho CRM does not work

          Hi Zoho Community & Zoho Support We just tried to get a sync some products into Zoho Books from CRM using the native sync and we're getting an error: "It looks like some mandatory fields you're trying to map are empty. Please provide valid field names
        • P & L Sub-categorized accounts

          How can I show sub-categorized Income and Expense accounts on the P & L report?
        • Report showing Bill Details with Project and Sales Invoice Number

          Hi There, I am hoping that someone can help, I am looking for report that can show the bill and expense details along with project its as assigned to and the invoice number that the sales has been raised in. The goal is I can filter a customer/project
        • Next Page