Webhook Failure Alerts and Retry Mechanism
Dear Zoho Team,
I have a workflow in Zoho CRM that sends a webhook whenever a specific field is updated. Occasionally, the workflow fails, and I can manually check the errors under Settings > Automation > Actions > Webhook > Failures.
However, these failures do not trigger any alerts, and there is no retry mechanism for sending the webhook.
Since these webhooks are critical for syncing data between Zoho CRM and other systems, any failure significantly impacts our operations.
Feature Request:
- Alert Mechanism: Please add an option to receive alerts (via email, Cliq, etc.) whenever a webhook failure occurs.
- Retry Mechanism: Introduce an automatic retry mechanism for failed webhooks with the following features:
- A configurable limit on the number of retries.
- Adjustable time intervals between retries to minimize the risk of continuous failures.
These features will ensure smoother operations and mitigate issues caused by occasional failures.
Thank you for considering this request.
Best regards,
Ram
Topic Participants
Ram Freedman
Sticky Posts
Accessibility in Zoho CRM: Not just a feature—a way to empower
Hello everyone, Today (December 3, 2024), on the International Day of Persons with Disabilities, we begin our journey towards a CRM that empowers everyone. This first step makes it possible for more users of all abilities to do their best work in ZohoAct on your customers' voices in Zoho CRM
Dear Customers, We hope you're well! We are super excited to present a pivotal addition to VoC in Zoho CRM—the ability to act! Customer feedback is directly proportional to customer experience, and in this customer-driven market, that feedback has a powerfulFocus Group Webinar - Streamline Record Creation with Wizards
Hi there, With all the time your users spend on record creation, do you feel like they have the most seamless experience while doing it? For different types of records or those with a LOT of fields, do your users spend time navigating to enter data repeatedly?Notes and Attachments visibility can now be restricted based on profiles
Dear All, We hope you're well! We are here with a quick update about Notes and Attachments profile permissions. In the past, a record's Notes and Attachments were visible by default to all users with record access. However, as notes and attachments canIdentify and prioritize profitable deals: Zoho CRM Forecasts help users focus on revenue-driving opportunities
Post moderated on: 7th November: Release update: This feature is now available for users in all DCs. Dear Customers, We hope you're well! At any given time, a sales rep handles multiple deals, each progressing at its own pace. But not all deals will succeed—some