What do you think is the best way to connect with your customers?

What do you think is the best way to connect with your customers?

Hi Zoho SalesIQ user, 

Connecting with your customers via Calls is one of the more effective ways of engaging with your prospects and customers. 

Most businesses use PBX systems and VoIP to connect with customers who are online on your website, even without knowing their phone number. 

What process do you use in your business to manage calls?

P.S. We have a feature related to calls cooking up in our kitchen. Can you guess what it is? Post your guesses in the comments