What's new on Zoho Marketplace for January 2020

What's new on Zoho Marketplace for January 2020



Zoho Marketplace houses over 885 extensions to help you improve and enhance the functionality of your Zoho products. Here's a list of the extensions released in January 2020.


Client Portal Extension for Zoho CRM

Select which Zoho apps are made visible to your customers while configuring the appearance to fit your website. Give your clients a single portal to manage all of their work with you. Click here to learn how it works.

7Moor Telephony Integration for Zoho CRM

Offer a better customer experience when receiving or making phone calls. With single-click dialing, screen pop-ups for incoming calls, and automatic call logging. Manage all your phone-related activities from within Zoho CRM. Find out more by clicking here.

AloTech CTI Adapter for Zoho CRM

AloTech is the world’s first call center powered by Google. Integrate this with Zoho CRM and enhance customer experience with AI speech recognition, blended inbound/outbound calling, and many other call management features. Click here to learn more.

Brekeke PBX for Zoho CRM

Work with multiple organisation accounts from Zoho CRM on a single server. Enjoy the ultimate multi-tenancy capabilities. Offer web chat and video calls on your website, allowing visitors to contact agents from their web browsers without installing special applications. Check it out here.

JustCall Phone Bridge for Zoho CRM

Make and receive calls from within Zoho CRM and automatically log all your calls, saving up to 375 hours per agent per year in time and effort. Enjoy features like click-to-call and screen pop-ups that will give you a gist of the customer profile before you initiate a conversation with them. Find out more by clicking here.

Netelip Extension for Zoho CRM

Boost your sales using the Netelip extension for Zoho CRM. Benefit from convenient features like direct and indirect call forwarding, click-to-dial, call history, and on-screen call pop-ups. Click here to learn more.

Notes Filter Extension for Zoho CRM

Filter and sort your notes by creating tags, and quickly find that one important note you recorded ages ago. Find out more by clicking here.

Prospector for Zoho CRM

Identify the best prospects by searching through an extensive database of UK businesses. Gain access to data on over 6.5 million businesses from within Zoho CRM and automatically update information such as company numbers, incorporation dates, SIC codes, turnover, liquid cash, current assets, and more. Check it out here.

Zoho Survey for Zoho Desk

Gather the information you need to improve your customer service. Create surveys and send them out to your clientele. Learn how your tech support engineers are performing, get ratings after each service request is closed, and keep improving. Check out the extension here.

Play Store integration for Zoho Desk

Fetch your Play Store reviews and create Zoho Desk tickets out of them. Reply to reviews directly from Zoho Desk, and your responses will be added as replies to the reviews in the Play Store. Find out more by clicking here.

Advanced Ticket Filters for Zoho Desk

Filter tickets with custom field values as well as default parameters like an assigned agent or due date. Select multiple filters at a time and increase your productivity. Find out more by clicking here.

Adobe Sign for Zoho Projects

Reduce the turnaround time on agreements by using the Adobe Sign extension for Zoho Projects. Send agreements, view their signing status, and even revoke the agreement without leaving Zoho Projects. Try out the extension by clicking here.

Harvest for Zoho Projects

Track task times in Zoho Projects easily with this extension. Start or stop the timer widget to record task times and gradually increase your team's speed and efficiency. Click here to learn more.

Training Academy Management

Created with Zoho Creator, Training Academy Management is the perfect solution for managing short, medium, and long-term programs or courses. Prepare timetables, record marks and attendance, manage student and trainer profiles - all in one place. Check out the application here.




      • Sticky Posts

      • What's new on Zoho Marketplace

        You can now find newly published "What's new on Zoho Marketplace" articles on Zoho Marketplace's Knowledge Base. Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. Explore Zoho Marketplace

        • Recent Topics

        • Approval Workflow for Purchase Orders Abrir

          The requirement is , that all purchase orders greater than or equal to 5000 go through an approval process from certain people, but within books I only see that the approvers can be by levels or any approver but we cannot enter a rule like these. Can
        • WeTravel + Zoho CRM Integration - Has Anyone Built a Connector or Extension?

          Hi all, I'm exploring options for integrating Zoho CRM with WeTravel (booking & payment platform for tour operators). Zapier seems to be the common method but seems limited. I'm wondering if anyone in the community has developed a more comprehensive solution,
        • Option in pipeline deal to select which hotel or branch or store if client has more than one local store

          Hi, I would like to know if there is an option in the deal pipeline to select which hotel, branch, or store a deal is related to—if the company has more than one location. For example, I have a client that owns several hotels under the same company, and
        • Undo article like/dislike

          It seems to be not possible to undo your like/dislike for an article. Would be great if you can. Kind regards, Helen
        • Nested notebooks

          Dear Sir/Madam, I would like to know if it is possible to nest notebooks. It would be very helpful when there are too many, as it would improve organization. Thank you for your response. Best regards.
        • Tax in Quote

          Each row item in a quote has a tax value. At the total numbers at the bottom, there is also a Tax entry. If you select tax in both of the (line item, and the total), the tax doubles. My assumption is that the Tax total should be totalling the tax from
        • Issue with "Send Email" from Quotes not loading Email Template data

          Hi everyone, I'm currently experiencing an issue when using the "Send Email" option from a Quote record in Zoho CRM. What’s happening: When I go to the Quotes module and select a record, then click Send Email, the attached file (Quote) correctly pulls
        • Dynamically Fetching Lookup Field Display Value

          I have an audit trail form, Audit_Changes, that tracks old vs new values across different forms. For lookup fields, the old/new value is the ID, but I also need the display value. What's a best practice for dynamically fetching the display value of the
        • Stop Scrolling, Start Asking: Meet Zia for Your Files

          Hey everyone 👋 The era of 'scrolling and searching' is officially over. Whether it's a dense legal contract or a long meeting recording, searching for specific details is a massive time-sink. We think you should be able to interact with your files, not
        • Introducing a smarter, faster, and more flexible charting experience

          Hello Zoho Sheet users, We're delighted to share the latest news about a major update to charts in Zoho Sheet! The new version supports dynamic data ranges, granular styling options, faster loading, and other interesting enhancements that allow you to
        • How to create a new Batch and update Stock via Inventory?

          Hi everyone, We are building an automation where a user enters batch details (Batch Number, Mfg Date, Expiry, and Quantity) into a Custom Module. I need this to trigger an API call to Zoho Inventory to: Create the new batch for the item. Increase the
        • Can't change form's original name in URL

          Hi all, I have been duplicating + editing forms for jobs regarding the same department to maintain formatting + styling. The issue I've not run into is because I've duplicated it from an existing form, the URL doesn't seem to want to update with the new
        • How do I open MSG files in Microsoft Word?

          If you want to open MSG files in Microsoft Word is not natively supported, as MSG is an email file format created by Microsoft Outlook. However, there are professional approaches to access MSG content in Word. First, open the MSG file in Outlook and copy
        • Unable to charge GST on shipping/packing & Forwarding charges in INDIA

          Currently, tax rates only apply to items. It does not apply tax to any shipping or packing & forwarding charges that may be on the order as well. However, these charges are taxable under GST in India. Please add the ability to apply tax to these charges.
        • How to add packing & forwarding charge in purchase order & quotation???

          Hello Zoho Team I have just started using Zoho for my company and I wanted to make purchase order. My supplier charges fix 2% as packing & forwarding on Total amount of material and then they charge me tax. For example, Material 1 = 100 Rs Material 2
        • How to create a boxplot chart in Zoho Analytics?

          Hi, I'm looking forward to making a boxplot in Zoho Analytics, either with all my data or with a time segmentation. No documentation or YouTube video explaining that was found. I guess this is a feature gap. How feasible would it be to add this to Analytics?
        • What are the create bill API line item requiered fields

          While the following documentation says that the line items array is requiered it doesn't say what if any files are requiered in the array. Does anyone know? API documentation: https://www.zoho.com/inventory/api/v1/bills/#create-a-bill I'm trying to add
        • WorkDrive issues with Windows Explorer Not Responding

          We are using WorkDrive to collaborate on editing video content. We have a lot of files and quite a few are a few gigs. Recently anytime I try and work with the files Explorer freezes for a couple minutes whether it's dragging the files into Premiere or
        • Connecting Zoho Inventory to ShipStation

          we are looking for someone to help connect via API shipStation with Zoho inventory. Any ideas? Thanks. Uri
        • Where is the settings option in zoho writer?

          hi, my zoho writer on windows has menu fonts too large. where do i find the settings to change this option? my screen resolution is correct and other apps/softwares in windows have no issues. regards
        • Using IMAP configuration for shared email inboxes

          Our customer service team utilizes shared email boxes to allow multiple people to view and handle incoming customer requests. For example, the customer sends an email to info@xxxx.com and multiple people can view it and handle the request. How can I configure
        • When Does WorkDrive integrate with Books?

          When Does WorkDrive integrate with Books?
        • POP mailbox limits

          If I am accessing a remote POP mail server using Zoho Mail is there a mailbox quota for the account or is it all related to my mail account storage limits?
        • Warranty Service and Repair in Zoho FSM

          Hi There, We are a retail store that sells products and also performs installations and repairs. Our field technicians handle this work. Some repairs are covered by manufacturers, who reimburse us for both parts and labour. In these cases, we perform
        • Zoho Sheet for Desktop

          Does Zoho plans to develop a Desktop version of Sheet that installs on the computer like was done with Writer?
        • WhatsApp phone number migration

          Hi @Gowri V and @Pheranda Nongpiur, Thanks for implementing the promised enhancements to the integration between Zoho CRM and WhatsApp. The previous discussion has been locked, so I'm opening this new one. I am copying below a specific
        • WebDAV support

          I need WebDAV support so that I can upload/download (and modify) documents from my local file system. Is anything planned in his direction?
        • Suggestions for Improved Table Management and Dashboard Filter Controls in Zoho Analytics

          Dear Zoho Analytics Community, I hope you are doing well. I would like to share a few suggestions based on issues I am currently experiencing while working with visualizations and dashboards. Firstly, when I create a new visualization using the Sales-Order
        • SPF: HELO does not publish an SPF Record

          I am using Zoho mail. Completed all of the required prerequisites from the dashboard to avoid any issues with mail delivery. But when checking on mail-tester.com getting the following error. Can anyone help me solve this?
        • How do I create an update to the Cost Price from landed costs?

          Hi fellow Zoho Inventory battlers, I am new to Zoho inventory and was completely baffled to find that the cost price of products does not update when a new purchase order is received. The cost price is just made up numbers I start with when the product
        • Price Managment

          I have been in discussions with Zoho for some time and not getting what I need. Maybe someone can help explain the logic behind this for me as I fail to understand. When creating an item, you input a sales rate and purchase rate. These rates are just
        • Actual vs Minimum

          Hi all, I am sure I am not the only one having this need. We are implementing billing on a 30-minute increment, with a minimum of 30 minutes per ticket. My question is, is there a way to create a formula or function to track both the minimum bill vs the
        • Generate leads from instagram

          hello i have question. If connect instagram using zoho social, it is possible to get lead from instagram? example if someone send me direct message or comment on my post and then they generate to lead
        • Kaizen #234 - Automating Deal Handoff with Zia Assistant API, Workflow, Deluge, and Widget in Zoho CRM

          Hello all! Welcome back to a fresh Kaizen week. In this post, we will explore how to automate the deal handoff process in Zoho CRM using Zia Assistant API + Workflow + Deluge + Widgets. Here’s how the final output looks when a deal is reassigned 1. Deal
        • How do you print a refund check to customer?

          Maybe this is a dumb question, but how does anyone print a refund check to a customer? We cant find anywhere to either just print a check and pick a customer, or where to do so from a credit note.
        • Ability to assign Invoice Ownership through Deluge in FSM

          Hi, As part of our process, when a service appointment is completed, we automated the creation of the invoice based on a specific business logic using Deluge. When we do that, the "Owner" of the invoice in Zoho FSM is defaulted to the SuperAdmin. This
        • All new Address Field in Zoho CRM: maintain structured and accurate address inputs

          Availability Update: 29 September 2025: It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition exclusively for IN DC users. 2 March 2026: Available to users in all DCs except US and EU DC. Latest
        • Enhancement to ICR’s field prompting: Preferred data extraction using advanced field prompting

          Dear Customers, We hope you’re well A quick background Intelligent Character Recognition (ICR) comes as part of Zia’s optical recognition capability called Zia Vision. When we introduced it last April, the data extraction was training-based and was applicable
        • See a list of all records enrolled in a cadence?

          I am looking for a way to see a list of all leads or contact currently enrolled in a cadence. I do not see any way to do this through the cadence UI.
        • Limitation in chart of accounts

          There is a limitation of 4000 accounts in chart of accounts  Zoho needs to remove this limit
        • Next Page